Team Member

Team Member

Full-Time 20000 - 25000 £ / year (est.) No working from home possible
Goals

At a Glance

  • Tasks: Join our team to deliver exceptional service in a fun, fast-paced football environment.
  • Company: Goals Sheffield, the UK's leading five-a-side football centre operator.
  • Benefits: Enjoy perks like birthday holiday, staff discounts, and free pitch hire.
  • Other info: Flexible shifts including evenings and weekends, with great career growth opportunities.
  • Why this job: Be part of an energetic team and create memorable experiences for customers.
  • Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.

The predicted salary is between 20000 - 25000 £ per year.

Goals Sheffield is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities throughout the country. We pride ourselves on exceeding customer expectations in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast-paced and fun sporting environment.

We have a vacancy covering two roles: Bar Staff and Receptionist.

Bar Staff

We need someone who can handle the rush of a busy environment, has a smart appearance, and a positive sales and service-driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party, or a post-match pint. We want to deliver the highest standards in a professional and efficient manner.

Receptionist

A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House, you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face-to-face enquiries, and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. Bar work is included in that and we require applicants to be 18+.

Benefits
  • Birthday Holiday (after 2 years’ service)
  • Paid breaks
  • Enhanced Pension scheme
  • Employee assistance program
  • Bonus scheme
  • Team incentives
  • 40% Staff Discount on F&B (alcohol not permitted)
  • 50% Discount on Goals KPs (child or grandchild only, basic package)
  • Free individual pitch hire (max twice per week)
  • Annual events
  • Uniform
  • Stream Discount Club

Team Member employer: Goals

Goals Sheffield is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those who thrive in a fast-paced sporting environment. With a strong emphasis on employee growth, we offer numerous benefits including a birthday holiday, enhanced pension scheme, and generous staff discounts, ensuring our team members feel valued and motivated. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying unique perks and opportunities for advancement.

Goals

Contact Details:

Goals Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Member

Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on Goals Sheffield. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fun, fast-paced environment.

Tip Number 2

Practice makes perfect! Whether you're going for Bar Staff or Receptionist, think about the questions you might be asked and rehearse your answers. Focus on your customer service skills and how you handle busy situations. We want to see that you can keep your cool and charm customers even when things get hectic!

Tip Number 3

Dress to impress! First impressions count, especially in a front-of-house role. Make sure you look smart and professional when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent Goals Sheffield with pride.

Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, it’s super easy to navigate, so why not give it a go? Let’s get you on board and part of the Goals family!

We think you need these skills to ace Team Member

Customer Service Skills
Sales Skills
Communication Skills
Cash Handling
Computer Literacy
Ability to Work Under Pressure
Teamwork

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like Goals. Share any relevant experiences that highlight your passion for customer service and teamwork.

Tailor Your CV:Make sure your CV is tailored to the specific role you’re applying for, whether it’s Bar Staff or Receptionist. Highlight skills that match the job description, like your ability to handle busy environments or your excellent communication skills. We love seeing how you fit into our team!

Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone while ensuring your language is clear and concise. We’re looking for team members who can connect with customers, so let that personality come through!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Goals team. We can’t wait to hear from you!

How to prepare for a job interview at Goals

Know the Company

Before your interview, take some time to research Goals Sheffield. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Show Your Personality

As a Team Member, especially in roles like Bar Staff or Receptionist, having an outgoing personality is key. During the interview, let your enthusiasm shine through. Share experiences where you've created rapport with customers or handled busy situations with a smile. This will demonstrate that you’re a great fit for their fun and fast-paced environment.

Prepare for Role-Specific Questions

Expect questions tailored to the specific role you're applying for. For Bar Staff, think about how you would handle a rush of customers or upsell products. For Receptionist, be ready to discuss your experience with cash handling and managing face-to-face enquiries. Practising these scenarios can give you a real edge.

Dress Smartly and Be Professional

First impressions matter! Make sure you dress smartly for your interview, reflecting the professional standards Goals Sheffield upholds. A neat appearance shows that you take the opportunity seriously and are ready to represent the brand well, whether behind the bar or at the reception.