Team Member

Team Member

Full-Time 20000 - 25000 £ / year (est.) No home office possible
Goals

At a Glance

  • Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
  • Company: Goals, the UK's leading five-a-side football centre operator.
  • Benefits: Enjoy birthday holiday, paid breaks, bonuses, and 40% staff discount.
  • Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
  • Why this job: Be part of a fun, dynamic team while gaining valuable experience.
  • Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.

The predicted salary is between 20000 - 25000 £ per year.

Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.

Goals currently have a vacancy available which covers the two below roles:

  • Bar Staff

    We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.

  • Receptionist

    A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.

In return we will provide you with an exciting and bustling working environment that will motivate and reward you.

Benefits

  • Birthday Holiday (after 2 years’ service)
  • Paid breaks
  • Enhanced Pension scheme
  • Employee assistance program
  • Bonus scheme
  • Team incentives
  • 40% Staff Discount on F

Team Member employer: Goals

Goals is an exceptional employer that fosters a vibrant and dynamic work culture, perfect for those who thrive in a fast-paced sporting environment. With a strong emphasis on employee growth, we offer numerous opportunities for advancement alongside competitive benefits such as a bonus scheme, enhanced pension, and generous staff discounts. Join us at our state-of-the-art facilities and be part of a team that is passionate about delivering outstanding service and creating memorable experiences for our customers.
Goals

Contact Detail:

Goals Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Get to know the place! Before your interview, pop by Goals and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your passion for the role and impress them with your knowledge during the interview.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to customer service and teamwork. Think of examples from your past experiences that highlight your skills. We want to see how you handle pressure and create rapport with customers!

✨Tip Number 3

Dress to impress! Make sure you look smart and professional when you come in for your interview. First impressions matter, especially in a customer-facing role like this. Show them you’re ready to represent Goals with style!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!

We think you need these skills to ace Team Member

Customer Service Skills
Sales Skills
Communication Skills
Cash Handling
Computer Literacy
Ability to Work Under Pressure
Teamwork
Outgoing Personality
Rapport Building
Time Management
Flexibility
Attention to Detail

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like ours. Share any relevant experiences that highlight your passion for customer service and teamwork.

Tailor Your CV: Make sure your CV is tailored to the specific role you’re applying for. Highlight skills and experiences that match what we’re looking for, whether it’s bar work or reception duties. A personalised CV shows us you’ve put in the effort and are genuinely interested in joining our team.

Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see that you can communicate effectively, just like you would with our customers!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Goals and what we stand for before you hit send!

How to prepare for a job interview at Goals

✨Know the Company

Before your interview, take some time to research Goals and their values. Understand what makes them stand out in the five-a-side football scene. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Show Your Passion

Since Goals is all about delivering exceptional service in a fun environment, make sure to express your enthusiasm for sports and customer service. Share any relevant experiences where you've gone above and beyond to create a great experience for customers.

✨Prepare for Fast-Paced Scenarios

Given the busy nature of the roles, be ready to discuss how you handle pressure and multitask. Think of examples from past jobs or situations where you successfully managed a hectic environment, whether it was during a rush at a bar or juggling multiple tasks at reception.

✨Dress Smartly and Be Personable

First impressions matter! Dress smartly for your interview to reflect the professional image Goals wants to project. Also, practice your friendly and outgoing personality; remember, they’re looking for someone who can connect with customers easily!

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