At a Glance
- Tasks: Join our team to deliver exceptional customer service in a fun, fast-paced football environment.
- Company: GOALS, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy birthday holidays, discounts, bonuses, and free pitch hire.
- Why this job: Be part of an energetic team and create memorable experiences for customers.
- Qualifications: Outgoing personality, strong communication skills, and ability to work under pressure.
- Other info: Flexible part-time shifts with opportunities for growth in a dynamic company.
Overview
Join to apply for the Team Member role at GOALS.
This range is provided by GOALS. Your actual pay will be based on your skills and experience β talk with your recruiter to learn more.
Base pay range
Team Member β Goals Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition. Goals currently have a vacancy available which covers the two below roles:
Roles
- Bar Staff β We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kidβs party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist β A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KPIs
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
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Team Member employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on GOALS. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit into their fast-paced environment.
β¨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on your customer service skills and how you handle busy situations. We want you to shine when it comes to showing off your personality and skills!
β¨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, especially in a customer-facing role like this. Show them youβre ready to represent GOALS with style!
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, itβs a great chance to reiterate why youβd be a fantastic fit for the team!
We think you need these skills to ace Team Member
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that youβre excited about working in a fast-paced, fun environment like ours. Share why you love football and how you can contribute to our team spirit.
Tailor Your CV: Make sure your CV is tailored to the Team Member role. Highlight any relevant experience, especially in customer service or hospitality. Weβre looking for people who can handle busy environments, so donβt forget to mention those skills!
Be Professional Yet Approachable: While we want to see your personality, itβs important to maintain a professional tone in your application. Use clear language and check for any typos. Remember, first impressions count, and weβre looking for team players who can connect with our customers.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, youβll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Goals
β¨Know the Company
Before your interview, take some time to research GOALS. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Show Your Passion
Since GOALS is all about delivering exceptional customer service in a fun environment, make sure to express your enthusiasm for sports and working with people. Share any relevant experiences that highlight your ability to create rapport with customers and handle busy situations.
β¨Prepare for Role-Specific Questions
Whether you're applying for Bar Staff or Receptionist, think about the specific skills required for each role. For Bar Staff, be ready to discuss how you would manage a busy bar and keep customers happy. For Receptionists, prepare to talk about your experience with face-to-face enquiries and cash handling.
β¨Dress to Impress
First impressions matter! Make sure to dress smartly for your interview. A polished appearance will reflect your professionalism and readiness to represent GOALS. Plus, it shows that you understand the importance of maintaining a professional image in a customer-facing role.