At a Glance
- Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
- Company: Goals, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy birthday holidays, discounts, bonuses, and a fun work atmosphere.
- Why this job: Be part of an exciting team that values your passion for sports and customer service.
- Qualifications: Outgoing personality, strong communication skills, and ability to work under pressure.
- Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
Overview
Goals is the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Role opportunities
- Bar Staff β We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kidβs party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist β A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KPI s
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events
- Uniform provided
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Team Member employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Team Member
β¨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fun, fast-paced environment.
β¨Tip Number 2
Practice makes perfect! Whether you're going for the bar staff or receptionist role, think about the questions you might be asked. Role-play with a mate or in front of the mirror. Show them you can handle pressure and keep that positive attitude shining through!
β¨Tip Number 3
Dress to impress! First impressions count, especially in a customer-facing role. Make sure you look smart and presentable when you arrive for your interview. It shows you care about the job and are ready to represent Goals in style.
β¨Tip Number 4
Donβt forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows youβre genuinely interested in joining the team. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Member
Some tips for your application π«‘
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about working in a fast-paced and fun sporting environment like ours.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Whether it's your experience in customer service or your ability to handle busy environments, show us why you're the perfect fit!
Be Professional Yet Approachable: While we want to see your personality, remember to keep it professional. A smart appearance and a positive attitude can go a long way in making a great first impression, especially for roles like Bar Staff and Receptionist.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way to ensure your application gets to us quickly and efficiently. Plus, youβll find all the details you need about the roles and our company culture there!
How to prepare for a job interview at Goals
β¨Know the Company
Before your interview, take some time to research Goals and understand their values and mission. Familiarise yourself with their facilities and services, as this will help you demonstrate your passion for the role and how you can contribute to their customer service excellence.
β¨Show Your Personality
Since the roles involve interacting with customers, it's crucial to showcase your outgoing personality during the interview. Practice friendly and engaging responses that reflect your ability to create rapport with customers, whether you're discussing your previous experiences or answering situational questions.
β¨Prepare for Fast-Paced Scenarios
Given the busy environment at Goals, be ready to discuss how you handle pressure and multitask. Think of examples from past jobs where you successfully managed a rush or dealt with challenging situations, and be prepared to share these stories during your interview.
β¨Dress Smartly and Be Professional
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional standards expected at Goals. A polished appearance will show that you take the opportunity seriously and are ready to represent the company well.