At a Glance
- Tasks: Join our team to deliver exceptional service in a fun, fast-paced football environment.
- Company: Goals Sunderland, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy birthday holidays, paid breaks, discounts, and team incentives.
- Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
- Why this job: Be part of an energetic team and create memorable experiences for customers.
- Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.
The predicted salary is between 11 - 16 £ per hour.
Goals Sunderland is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities throughout the country. We pride ourselves on exceeding customer expectations in service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast-paced and fun sporting environment.
A fast-growing company where there are opportunities for those with the skills to match their ambition.
- Bar Staff – We need someone who can handle the rush of a busy environment, has a smart appearance, and a positive sales and service-driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party, or a post-match pint; we want to deliver the highest standards in a professional and efficient manner.
- Receptionist – A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House, you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant include computer literacy, cash handling, dealing with face-to-face enquiries, and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. Bar work is included in that, so we require applicants to be 18+.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member in Sunderland employer: Goals
Goals Sunderland is an exceptional employer, offering a vibrant and dynamic work environment where passion for sports and customer service thrives. With a strong focus on employee growth, we provide numerous benefits including a birthday holiday, enhanced pension scheme, and generous staff discounts, ensuring our team members feel valued and motivated. Join us in delivering outstanding experiences at our state-of-the-art facilities while enjoying the camaraderie of a fast-paced, fun-loving team.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Sunderland
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals Sunderland. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re after, like customer rapport and handling pressure. The more comfortable you are talking about your experiences, the better you'll come across when it counts.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role. Show them you’re serious about being part of their team by rocking up looking sharp.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member in Sunderland
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced and fun environment like ours.
Tailor Your Application:Make sure to customise your application for the specific role you’re applying for. Highlight relevant experience and skills that match what we’re looking for, whether it’s bar work or being a receptionist.
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors – first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals Sunderland. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion
Since they’re looking for people who are passionate about delivering great service, be sure to express your enthusiasm for sports and customer service during the interview. Share any relevant experiences that highlight your ability to create a rapport with customers and handle busy environments.
✨Prepare for Role-Specific Questions
Think about the specific roles you’re applying for, whether it’s Bar Staff or Receptionist. Prepare answers that demonstrate your skills in cash handling, face-to-face enquiries, or working under pressure. Use examples from past jobs or experiences to illustrate your points.
✨Dress Smartly and Be Personable
First impressions matter! Dress smartly for your interview to reflect the professional image they expect. Also, remember to be friendly and approachable; a positive attitude can go a long way in making you memorable to the interviewers.
