At a Glance
- Tasks: Serve customers and create a fun atmosphere in a fast-paced sports venue.
- Company: Goals, the UK's leading five-a-side football centre with top-notch facilities.
- Benefits: Enjoy birthday holidays, discounts, bonuses, and a supportive team environment.
- Other info: Flexible shifts, including evenings and weekends, with great career growth potential.
- Why this job: Join a vibrant team and be part of an exciting sports experience.
- Qualifications: Must be 18+, with a positive attitude and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Goals is the premier five‑a‑side football centre operator in the UK, offering state‑of‑the‑art facilities throughout the country. We pride ourselves on exceeding customer expectations in service delivery and facility quality. We employ people who are passionate about delivering these promises and can work best in a fast‑paced, fun sporting environment. A fast‑growing company with opportunities for those whose skills match their ambition.
Vacancies
- Bar Staff – We need someone who can handle the rush of a busy environment, maintain a smart appearance, and exhibit a positive, sales‑driven attitude. The ideal candidate will create rapport with customers, encouraging longer stays and repeat visits. The bar is an integral part of the 5‑a‑side football experience, whether customers are hosting events or enjoying post‑match drinks. We aim to deliver the highest standards in a professional, efficient manner.
- Receptionist – A front‑of‑house position that complements our dynamic, motivated reception team. The role requires an outgoing personality, the ability to work under pressure, computer literacy, cash handling skills, face‑to‑face enquiry handling, and excellent telephone sales skills. Shift work will include evenings and weekends, and bar duties are also required. Applicants must be 18 or older.
Benefits
- Birthday holiday after 2 years’ service
- Paid breaks
- Enhanced pension scheme
- Employee assistance programme
- Bonus scheme
- Team incentives
- 40% staff discount on food & drink (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount club
Bar & Reception Team Member — Fast-Paced Sports Venue in Southampton employer: Goals
Goals is an exceptional employer, offering a vibrant and fast-paced work environment at our premier five-a-side football centres across the UK. We prioritise employee growth with opportunities for advancement, alongside a supportive culture that values teamwork and customer service excellence. With benefits like a birthday holiday, enhanced pension scheme, and generous staff discounts, we ensure our team members feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Reception Team Member — Fast-Paced Sports Venue in Southampton
✨Tip Number 1
Get to know the venue! Before your interview, pop by Goals and soak up the atmosphere. Familiarise yourself with the facilities and the vibe. This will help you chat confidently about how you can contribute to the team.
✨Tip Number 2
Show off your personality! In a fast-paced environment like this, being outgoing is key. During interviews or meet-ups, let your enthusiasm shine through. We want to see that you’re ready to engage with customers and create a fun experience.
✨Tip Number 3
Practice your sales pitch! Since the role involves encouraging customers to stay longer and enjoy their time, think of ways you can upsell drinks or events. Share your ideas during the interview to show us you’re proactive and sales-driven.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Goals team. Don’t forget to highlight your relevant skills and experiences that match the job description!
We think you need these skills to ace Bar & Reception Team Member — Fast-Paced Sports Venue in Southampton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for sports and customer service shine through. We want to see that you’re excited about being part of a fast-paced environment like ours!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality or customer service. We love seeing how your skills match what we’re looking for, so don’t hold back on showcasing your strengths!
Be Professional Yet Fun:While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for any typos. We’re all about delivering high standards, so let’s start with your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Goals
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with Goals and its offerings. Understand the facilities, the types of events hosted, and the overall vibe of the place. This knowledge will not only impress the interviewers but also help you demonstrate your passion for the role.
✨Show Off Your People Skills
As a Bar & Reception Team Member, you'll be interacting with customers constantly. Prepare examples of how you've built rapport with customers in the past. Think about times when you turned a challenging situation into a positive experience. This will showcase your ability to thrive in a fast-paced environment.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and professional. Since the role involves maintaining a good appearance, showing that you can present yourself well will reflect positively on your suitability for the job.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle busy periods or difficult customers. Prepare by thinking through potential scenarios and how you would respond. This will show that you're ready to tackle the challenges of a fast-paced sports venue.
