At a Glance
- Tasks: Serve customers and create a fun atmosphere in a busy sports environment.
- Company: Goals, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy discounts, bonuses, and a birthday holiday after two years.
- Other info: Flexible shifts including evenings and weekends, with opportunities for growth.
- Why this job: Join a vibrant team and make lasting connections with customers.
- Qualifications: Must be 18+, with a positive attitude and great communication skills.
The predicted salary is between 20000 - 25000 £ per year.
Goals is the premier five-a-side football centre operator in the UK offering state-of-the-art facilities throughout the country. We pride ourselves in exceeding customer expectations in levels of service delivery and the quality of our facilities.
We employ people who are passionate about delivering these promises and who can work best in a fast-paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
- Bar Staff
- Handle the rush of a busy environment, presenting a smart appearance and maintaining a positive sales and service-driven attitude.
- Create rapport with customers, encouraging them to stay longer and return again.
- Deliver the highest standards in a professional and efficient manner as part of the 5-a-side football experience.
- Receptionist
- Provide front-of-house support with an outgoing personality and the ability to work under pressure.
- Use computer literacy, cash handling, face-to-face enquiry handling and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. Bar work is included, so applicants must be 18 or older.
Benefits
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% staff discount on food & beverage (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
Customer-Focused Bar & Reception Team Member in Sheffield employer: Goals
Goals is an exceptional employer, offering a vibrant and dynamic work environment in Sheffield, South Yorkshire, where team members can thrive in a fast-paced, customer-focused setting. With a strong emphasis on employee growth, we provide numerous benefits including a generous pension scheme, team incentives, and discounts on food and beverage, ensuring our staff feel valued and motivated. Join us to be part of a passionate team dedicated to delivering outstanding service while enjoying unique perks like free pitch hire and annual events.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Focused Bar & Reception Team Member in Sheffield
✨Tip Number 1
Get to know the company! Before your interview, check out Goals' values and what they stand for. This way, you can show off your passion for delivering top-notch customer service and how you fit into their fun, fast-paced environment.
✨Tip Number 2
Practice your people skills! Since this role is all about creating rapport with customers, think of some scenarios where you can demonstrate your ability to connect with others. A friendly chat can go a long way in making a lasting impression.
✨Tip Number 3
Be ready for the hustle! The bar and reception roles can get busy, so prepare yourself for a fast-paced environment. Share examples from your past experiences where you thrived under pressure – it’ll show you’re up for the challenge!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It’s the best way to ensure we notice your enthusiasm and skills for the Customer-Focused Bar & Reception Team Member role. Don’t miss out!
We think you need these skills to ace Customer-Focused Bar & Reception Team Member in Sheffield
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for customer service in your application. Mention any previous experience in fast-paced environments and how you love making customers feel welcome and valued.
Be Personable:We want to know about your personality! Use a friendly tone in your written application, and don’t be afraid to let your character shine through. This role is all about creating rapport with customers.
Highlight Relevant Skills:Make sure to showcase your skills that match the job description. Whether it’s cash handling, computer literacy, or your ability to work under pressure, we want to see how you can contribute to our team.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Goals
✨Know the Company Inside Out
Before your interview, take some time to research Goals and their five-a-side football centres. Understand their values, mission, and what sets them apart in customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional service, be ready to share specific examples from your past experiences where you went above and beyond for a customer. Highlight your ability to create rapport and handle busy situations with a positive attitude.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally. Even if the environment is fun and casual, showing that you take the interview seriously can set you apart from other candidates.
✨Prepare for Shift Work Questions
Be ready to discuss your availability and willingness to work evenings and weekends. Companies like Goals appreciate flexibility, so if you can demonstrate that you're up for the challenge, it’ll work in your favour.
