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- Tasks: Engage with customers, serve at the bar, and manage front desk enquiries in a lively sports environment.
- Company: Goals, the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy birthday holidays, paid breaks, discounts, and team incentives.
- Other info: Flexible shifts including evenings and weekends, with great career growth opportunities.
- Why this job: Join a fun, fast-paced team and make lasting connections with customers.
- Qualifications: Must be 18+, with a positive attitude and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Goals is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities across the country. We pride ourselves on exceeding customer expectations in service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises in a fast-paced and fun sporting environment. A fast-growing company with opportunities for those whose skills match their ambition.
Roles
- Bar Staff: Handle the rush of a busy environment, maintaining a smart appearance and a positive, sales-driven attitude. Create rapport with customers, encouraging them to stay longer and return. Deliver the highest standards in a professional and efficient manner, whether customers are having a weekend function, a child’s party or a post-match pint. Work shifts that include evenings and weekends; bar work is included.
- Receptionist: Serve as a Front of House member, showing an outgoing personality and working well under pressure. Handle face-to-face enquiries, computer tasks, cash handling and telephone sales with excellent skill. Work shifts that include evenings and weekends.
Applicants must be 18+.
Benefits
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced pension scheme
- Employee assistance programme
- Bonus scheme
- Team incentives
- 40% staff discount on F&B (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream discount club
Customer-Facing Team Member – Bar & Front Desk in Manchester employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Facing Team Member – Bar & Front Desk in Manchester
✨Tip Number 1
Get to know the company! Before your interview, check out Goals' website and social media. Understanding their values and what they stand for will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can showcase your ability to handle busy environments and create rapport with customers. Role-play with a friend if you can!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role, so show them you can represent the brand well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer-Facing Team Member – Bar & Front Desk in Manchester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about working in a fast-paced environment and that you genuinely enjoy interacting with people.
Tailor Your Application: Make sure to customise your application to highlight the skills and experiences that match the role. Whether it’s bar work or front desk duties, show us how your background makes you a perfect fit for our team.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos. We want to see that you can maintain a smart appearance and a positive attitude, even in writing!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and their values. Understand what makes them the premier five-a-side football centre operator in the UK. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Customer-Facing Team Member, your personality is key! Be prepared to showcase your outgoing nature and ability to create rapport with customers. Think of examples from your past experiences where you've successfully engaged with customers or handled busy situations with a positive attitude.
✨Demonstrate Your Skills
Whether you're applying for bar staff or as a receptionist, be ready to discuss specific skills relevant to the role. For bar staff, talk about your experience in fast-paced environments and how you maintain professionalism. For receptionists, highlight your ability to handle enquiries and multitask effectively under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest and enthusiasm for the role. You might want to ask about team dynamics, opportunities for growth within the company, or how they ensure customer satisfaction. It’s a great way to leave a lasting impression!