At a Glance
- Tasks: Serve customers at the bar and manage reception in a lively football centre.
- Company: Goals, the UK's top five-a-side football centre operator with state-of-the-art facilities.
- Benefits: Enjoy birthday holidays, paid breaks, discounts, and team incentives.
- Other info: Flexible shifts including evenings and weekends, with great career growth opportunities.
- Why this job: Join a fun, fast-paced environment and connect with fellow sports enthusiasts.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Overview
Goals is the premier five-a-side football centre operator in the UK offering state-of-the-art facilities throughout the country. We pride ourselves in exceeding customer expectations in levels of service delivery and the quality of our facilities.
Roles
- Bar Staff – Handle the rush of a busy environment, maintain a smart appearance and a positive sales and service-driven attitude. Create rapport with customers, encouraging them to stay longer and return again. The bar is integral to the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint. We want to deliver the highest standards in a professional and efficient manner.
- Receptionist – Complement our existing dynamic and motivated reception team. As a front-of-house position you will need a very outgoing personality and ability to work under pressure. Key skills: computer literacy, cash handling, dealing with face-to-face enquiries, and excellent telephone sales skills.
Responsibilities & Requirements
As part of our service requirement, you will be expected to work shifts that include evenings and weekends. Bar work is included in that schedule. Applicants must be 18 or older. We look for individuals who are passionate about delivering high service standards and can thrive in a fast-paced, fun sporting environment.
Benefits
- Birthday holiday (after 2 years’ service)
- Paid breaks
- Enhanced pension scheme
- Employee assistance programme
- Bonus scheme
- Team incentives
- 40% staff discount on F&B (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Bar & Reception Team Member – Football Centre in Manchester employer: Goals
Goals is an exceptional employer, offering a vibrant work culture at our Cheetham Hill, Manchester location, where team members can thrive in a dynamic and fast-paced environment. With a strong focus on employee growth, we provide numerous benefits including a birthday holiday, enhanced pension scheme, and generous discounts, ensuring that our staff feel valued and motivated while delivering top-notch service to our customers. Join us to be part of a team that not only prioritises customer satisfaction but also fosters a supportive atmosphere for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Reception Team Member – Football Centre in Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goals. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goals
Don't be shy about reaching out to Goals directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bar & Reception Team Member – Football Centre in Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goals and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goals
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
