At a Glance
- Tasks: Join our vibrant team serving customers at the bar and front desk in a busy football venue.
- Company: Goals, the UK's leading five-a-side football centre with top-notch facilities.
- Benefits: Enjoy birthday holiday, paid breaks, discounts, and exciting team events.
- Other info: Flexible shifts including evenings and weekends; must be 18+ to apply.
- Why this job: Be part of a fun, fast-paced environment where your energy makes a difference.
- Qualifications: Outgoing personality, cash handling skills, and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
Bar & Front Desk Team Member — Busy 5-a-side Venue in London employer: Goals
At Goals, we pride ourselves on being a vibrant and dynamic workplace where passion for sport meets exceptional customer service. Our team members enjoy a fast-paced environment with ample opportunities for personal growth and development, alongside a range of benefits including a generous staff discount, enhanced pension scheme, and exciting annual events. Join us in delivering unforgettable experiences at our state-of-the-art 5-a-side football venues across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Bar & Front Desk Team Member — Busy 5-a-side Venue in London
✨Tip Number 1
Get to know the venue! Before your interview, pop by Goals and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your passion for the role and impress them with your knowledge.
✨Tip Number 2
Practice your people skills! Since you'll be working in a fast-paced environment, think of scenarios where you can demonstrate your ability to handle busy situations. Role-play with friends or family to build your confidence in creating rapport with customers.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional when you show up for your interview. A polished appearance reflects your attitude towards the job and shows that you’re ready to represent Goals in style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in being part of the Goals team. Plus, it makes it easier for us to keep track of your application!
We think you need these skills to ace Bar & Front Desk Team Member — Busy 5-a-side Venue in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like ours. Share any relevant experiences that highlight your love for customer service and teamwork.
Tailor Your CV:Make sure your CV is tailored to the Bar & Front Desk Team Member role. Highlight skills that match what we’re looking for, like your ability to handle busy environments and your knack for building rapport with customers. A personalised CV shows us you’re serious about joining our team!
Be Professional Yet Approachable:In your written application, strike a balance between professionalism and approachability. Use a friendly tone that reflects the vibrant atmosphere of our venue, but keep it polished. We want to know you can represent Goals well while still being relatable to our customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Goals
✨Know the Venue Inside Out
Before your interview, make sure you know all about Goals and what they stand for. Familiarise yourself with their facilities, services, and the overall vibe of the venue. This will show that you're genuinely interested and ready to be part of the team.
✨Show Off Your People Skills
As a Bar & Front Desk Team Member, you'll be interacting with customers constantly. Prepare examples of how you've built rapport with customers in the past. Think about times when you went above and beyond to ensure someone had a great experience.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and professional. A tidy appearance reflects your attitude towards the job and shows that you take the opportunity seriously.
✨Be Ready for Fast-Paced Scenarios
Expect questions about how you handle pressure and busy environments. Think of specific situations where you successfully managed multiple tasks at once, especially in a bar or customer service setting. This will demonstrate your ability to thrive in a bustling atmosphere.
