At a Glance
- Tasks: Join a fun team, supporting bar and reception operations in a lively football centre.
- Company: Goals, the UK's leading five-a-side football centre operator with top-notch facilities.
- Benefits: Enjoy birthday holidays, paid breaks, discounts, and team incentives.
- Other info: Flexible shifts, including evenings and weekends, with opportunities for growth.
- Why this job: Be part of an energetic environment while making customers smile and creating memorable experiences.
- Qualifications: Must be 18+, with a positive attitude and strong communication skills.
The predicted salary is between 10 - 12 € per hour.
Goals is the premier five‑a‑side football centre operator in the UK, offering state‑of‑the‑art facilities throughout the country. We pride ourselves in exceeding customer expectations in service delivery and the quality of our facilities.
Responsibilities
- Work in a fast‑paced, fun sporting environment, supporting bar and reception operations.
- Assist customers at the bar, creating rapport, encouraging repeat visits and maintaining high service standards during functions, parties or post‑match drinks.
- Support front‑of‑house reception duties, including computer literacy, cash handling, face‑to‑face enquiries and telephone sales.
- Work shifts that include evenings and weekends; bar work is included for both roles.
Qualifications & Skills
- Minimum age 18+.
- Strong, positive, sales‑and‑service driven attitude.
- Excellent communication skills; outgoing personality and ability to work under pressure.
- Computer literacy, cash handling experience and telephone sales skills.
- For bar staff: ability to manage a busy environment and present a smart appearance.
Benefits
- Birthday holiday (after 2 years’ service)
- Paid breaks
- Enhanced pension scheme
- Employee assistance programme
- Bonus scheme
- Team incentives
- 40% staff discount on F&B (alcohol not permitted)
- 50% discount on Goals KPIs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member - Isleworth, London employer: Goals
At Goals, we foster a vibrant and dynamic work culture that prioritises employee satisfaction and growth. As a Team Member in Isleworth, you'll enjoy a range of benefits including a birthday holiday, enhanced pension scheme, and generous discounts, all while working in a fun, fast-paced environment that encourages teamwork and customer engagement. With opportunities for personal development and participation in annual events, Goals is committed to making your employment experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Isleworth, London
✨Tip Number 1
Get to know the company! Before your interview, check out Goals' website and social media. Understanding their values and what they stand for will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate. This will help you feel more confident and articulate when discussing your sales and service skills.
✨Tip Number 3
Show off your personality! When you're in the interview, let your outgoing nature shine through. Remember, they want someone who can create rapport with customers, so be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Goals team right from the start.
We think you need these skills to ace Team Member - Isleworth, London
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your outgoing nature and positive attitude. Remember, we’re all about creating a fun environment!
Tailor Your Application:Make sure to tailor your application to the role. Highlight any experience you have in customer service or bar work, and mention how you can contribute to our team at Goals. We love seeing how you connect your skills to what we do!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and their five-a-side football centres. Understand their values, mission, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've built rapport with customers in the past. Highlight your outgoing personality and any experience you have in sales or service roles to demonstrate that you can create a welcoming atmosphere.
✨Prepare for Practical Scenarios
Expect to be asked about how you'd handle specific situations, like dealing with a difficult customer or managing a busy bar. Think through these scenarios beforehand and come up with clear, concise responses that showcase your problem-solving skills and ability to work under pressure.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly for the interview. Even if the role is in a casual environment, looking polished shows that you take the opportunity seriously and are ready to represent the brand well.
