At a Glance
- Tasks: Serve customers and create a fun atmosphere in a busy bar environment.
- Company: Goals, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy birthday holidays, discounts, and team incentives.
- Other info: Flexible evening and weekend shifts with opportunities for growth.
- Why this job: Join a vibrant team and enhance customer experiences while having fun.
- Qualifications: Must be 18+, with a positive attitude and great communication skills.
The predicted salary is between 10 - 12 € per hour.
Goals is the premier five‑a‑side football centre operator in the UK, offering state‑of‑the‑art facilities nationwide. We pride ourselves on exceeding customer expectations through high levels of service and superior quality of our facilities.
A fast‑paced, fun sporting environment is calling for a bar professional ready to handle a busy rush, maintain a smart appearance, and deliver a positive sales‑driven attitude. Key responsibilities include:
- Creating rapport with customers and encouraging repeat visits.
- Delivering the highest standards of service and efficiency in the bar integral to the 5‑a‑side experience.
With a dynamic front‑of‑house role requiring an outgoing personality and the ability to work under pressure, the receptionist will support the reception team. Core responsibilities are:
- Computer literacy and accurate cash handling.
- Managing face‑to‑face enquiries and making excellent telephone sales.
All roles require working evenings and weekends, with an age requirement of 18+ for bar duties.
Benefits include:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% staff discount on F&B (alcohol not permitted)
- 50% discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Discount club
Guest Services & Bar Team Member (Evenings & Weekends) employer: Goals
Goals is an exceptional employer, offering a vibrant and dynamic work environment at our Eltham location, where team members can thrive in a fast-paced, sporting atmosphere. With a strong focus on employee growth, we provide numerous benefits including a birthday holiday, enhanced pension scheme, and generous discounts, ensuring our staff feel valued and motivated. Join us to be part of a team that prioritises high standards of service while fostering a fun and supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Guest Services & Bar Team Member (Evenings & Weekends)
✨Tip Number 1
Get to know the company! Before your interview, check out Goals' values and what they stand for. This way, you can show them you're not just another candidate but someone who genuinely fits into their team culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are talking about your experiences and skills, the better you'll come across during the real deal.
✨Tip Number 3
Dress to impress! Even though it's a fun sporting environment, looking smart and professional can make a great first impression. Show them you take the opportunity seriously while still being yourself.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Guest Services & Bar Team Member (Evenings & Weekends)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring a positive vibe to our team.
Tailor Your Application:Make sure to tailor your application to the specific role you're applying for. Highlight your relevant experience in customer service or bar work, and explain how it aligns with our goals at Goals.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Guest Services & Bar Team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and their five-a-side football centres. Understand their values, what they pride themselves on, and how they exceed customer expectations. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Off Your People Skills
As a Guest Services & Bar Team Member, you'll be interacting with customers constantly. Prepare examples of how you've created rapport with customers in the past or handled busy situations. Highlighting your ability to maintain a positive attitude under pressure will definitely impress them.
✨Dress to Impress
Since maintaining a smart appearance is key for this role, make sure you dress appropriately for the interview. Opt for smart-casual attire that reflects the fun yet professional environment of Goals. This shows that you understand the importance of presentation in customer service.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle specific situations, like dealing with a difficult customer or managing a busy bar rush. Think through potential scenarios and how you would respond. Practising these responses can help you feel more confident during the interview.
