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- Tasks: Lead and manage a vibrant leisure complex while driving sales and ensuring top-notch service.
- Company: Dynamic leisure company focused on providing exceptional customer experiences.
- Benefits: Enjoy birthday holidays, paid breaks, pension scheme, and team incentives.
- Other info: Join a supportive team with exciting annual events and great career growth opportunities.
- Why this job: Make a real impact in a fun environment and develop your leadership skills.
- Qualifications: Experience as a General/Duty Manager in a multi-function leisure setting is essential.
The predicted salary is between 36000 - 60000 £ per year.
Essential: Must have General/Duty Manager Experience!
Hours: 40 hours per week
The day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
- To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximize income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post.
It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits:
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
If you are currently the General Manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!! Don’t miss this opportunity; APPLY TODAY!
General Manager - Glasgow South employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Glasgow South
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry, especially those who might know about opportunities at Goals. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Show off your experience! When you get the chance to meet potential employers, highlight your General/Duty Manager experience and how it relates to the role. Be ready with examples of how you've driven sales and managed teams.
✨Tip Number 3
Be flexible and available! Since the role requires working flexible hours, let them know you're ready to adapt your schedule. This shows you're committed and ready to jump in whenever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly!
We think you need these skills to ace General Manager - Glasgow South
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your General/Duty Manager experience in your application. We want to see how your past roles have prepared you for managing a busy facility like ours!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific duties and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Goals
✨Know Your Stuff
Make sure you’re familiar with the ins and outs of the General Manager role. Brush up on your experience in managing teams, sales strategies, and customer service excellence. Be ready to share specific examples from your past roles that highlight your skills.
✨Showcase Your Leadership Skills
This role is all about leading a diverse team. Prepare to discuss your management style and how you motivate and develop staff. Think of instances where you’ve successfully trained or mentored employees, and be ready to explain how you handle challenges within a team.
✨Sales Savvy is Key
Since driving sales is a major part of the job, come prepared with ideas on how to boost income at the facility. Research current trends in the leisure industry and think about innovative marketing strategies you could implement. This shows you’re proactive and ready to hit the ground running.
✨Health & Safety Matters
Familiarise yourself with health and safety regulations relevant to the leisure industry. Be prepared to discuss how you’ve ensured compliance in previous roles and how you would implement these policies in the new position. This will demonstrate your commitment to creating a safe environment for both staff and customers.