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- Tasks: Lead the management and development of a vibrant sports complex in Eltham.
- Company: GOALS is a dynamic sports and leisure company focused on providing top-notch facilities.
- Benefits: Enjoy perks like birthday holidays, discounts, and team incentives.
- Why this job: Join a fun, energetic team and make a real impact in the community.
- Qualifications: Experience in management and a passion for sports are essential.
- Other info: Flexible hours and opportunities for personal growth await you!
The predicted salary is between 48000 - 84000 £ per year.
Hours: 40 hours per week
The day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times.
To provide a quality, effective and efficient service to users of GOALS facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview Of Main Duties And Responsibilities
- To supervise all employees including reception, bar, security staff and referees employed by GOALS, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximize income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post.
It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KP’s
- Team incentives
- 50% Discount on Goals related products (parties function hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
- Fantasy football team league with prizes
Seniority level: Director
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Sports Teams and Clubs
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Eltham, London
✨Tip Number 1
Familiarise yourself with the GOALS brand and its facilities. Understanding their unique selling points and customer service ethos will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Network with current or former employees of GOALS to gain insights into the company culture and expectations for the General Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving sales. Be ready to share specific examples of how you've successfully led a team or increased revenue in previous roles, as this is crucial for the position.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the sports and leisure industry. Being able to speak confidently about these topics will demonstrate your readiness to uphold GOALS' standards.
We think you need these skills to ace General Manager - Eltham, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management, sales, and customer service. Emphasise any previous roles where you supervised staff or developed marketing strategies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the sports industry. Mention specific achievements that demonstrate your ability to drive sales and manage teams effectively.
Showcase Leadership Skills: Provide examples of how you've successfully led teams in the past. Discuss your approach to training and developing staff, as well as how you handle challenges in a management role.
Highlight Relevant Qualifications: If you have any certifications related to health and safety, management, or customer service, be sure to include these in your application. They can set you apart from other candidates.
How to prepare for a job interview at Goals
✨Showcase Your Leadership Skills
As a General Manager, you'll be expected to lead and manage a diverse team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate, train, and develop staff.
✨Understand Sales and Marketing Strategies
Since driving sales is a key responsibility, be ready to discuss your experience with sales and marketing plans. Highlight any successful campaigns you've implemented and how they maximised income opportunities.
✨Demonstrate Your Problem-Solving Abilities
The role requires effective administration and adherence to company policies. Be prepared to share instances where you've resolved issues or improved processes, showcasing your attention to detail and organisational skills.
✨Familiarise Yourself with Health & Safety Protocols
Health and safety are crucial in this role. Brush up on relevant policies and be ready to discuss how you've ensured compliance in previous positions, including training staff in emergency procedures.
