At a Glance
- Tasks: Lead and manage a vibrant leisure complex while driving sales and ensuring top-notch service.
- Company: Goals Tolworth, a dynamic leisure environment with a focus on customer experience.
- Benefits: Enjoy birthday holidays, paid breaks, team incentives, and generous staff discounts.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Join a fun team and make a real impact in a lively setting!
- Qualifications: Must have General/Duty Manager experience in a multi-function leisure environment.
The predicted salary is between 30000 - 40000 £ per year.
Essential: Must have General/Duty Manager Experience!
Hours: 40 hours per week
Day to day management and medium term planning of the entire complex and management, training and development of all staff. The position entails working flexible hours to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
- To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximize income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
If you are currently the General Manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club - this could be the role for you! Don’t miss this opportunity; APPLY TODAY!
General Manager employer: Goals
Goals Tolworth is an exceptional employer that prioritises employee development and a vibrant work culture, offering a range of benefits including a birthday holiday, enhanced pension scheme, and team incentives. With a focus on providing quality service and maximising income opportunities, employees are encouraged to grow within a supportive environment that values their contributions and fosters collaboration among staff. Located in a dynamic leisure setting, this role provides the chance to lead a diverse team while enjoying unique perks such as discounts on food and beverage and free pitch hire.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Understand their sales and marketing strategies, especially how they maximise income during peak and off-peak times. This will show you’re genuinely interested and ready to hit the ground running.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've successfully managed teams and improved service standards in previous roles. Highlighting your experience with training and development will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your General/Duty Manager experience in your application. We want to see how your past roles have prepared you for managing a busy complex like ours!
Tailor Your Application:Don’t just send a generic application! Tailor it to the job description, focusing on your skills in management, training, and sales. We love seeing candidates who take the time to connect their experience with what we’re looking for.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Goals
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a General Manager. Brush up on your knowledge about sales and marketing strategies, staff management, and health & safety policies. This will show that you’re not just interested in the role but also prepared to take it on.
✨Showcase Your Leadership Skills
During the interview, be ready to share examples of how you've successfully managed teams in the past. Talk about your experience in training and developing staff, and how you’ve driven sales in previous roles. This is your chance to shine as a leader!
✨Prepare Questions
Have a few thoughtful questions ready to ask the interviewer. This could be about their current sales strategies or how they handle staff training. It shows you’re engaged and genuinely interested in the company and its operations.
✨Dress for Success
Even if the workplace has a casual vibe, dressing smartly can make a great first impression. Aim for business casual attire that reflects professionalism while still being comfortable. You want to look the part of a General Manager right from the start!
