Team Member - Southend-on-Sea, Essex

Team Member - Southend-on-Sea, Essex

Essex Full-Time 20000 - 25000 € / year (est.) No home office possible
Goals

At a Glance

  • Tasks: Manage the bar and reception, providing top-notch service to customers.
  • Company: Goals, a leading five-a-side football centre operator in the UK.
  • Benefits: Birthday holiday, paid breaks, pension scheme, bonuses, and 40% staff discount.
  • Other info: Flexible evening and weekend shifts available, perfect for students!
  • Why this job: Join a fun team and enjoy a vibrant work environment while serving football fans.
  • Qualifications: Must be 18+, with great customer service skills and a positive attitude.

The predicted salary is between 20000 - 25000 € per year.

Goals is a leading five-a-side football centre operator in the UK, known for state-of-the-art facilities and high-quality customer service.

Bar Staff Responsibilities:

  • Manage the bar during busy periods, maintaining a smart appearance and a positive sales and service attitude.
  • Build rapport with customers to encourage repeat visits and prolong stays.
  • Deliver high standards of service during weekend functions, kid’s parties or post-match drinks.

Receptionist Responsibilities:

  • Operate front-of-house duties as part of a dynamic reception team.
  • Maintain an outgoing, pressure-resistant presence.
  • Utilise computer literacy, cash handling, face-to-face enquiry resolution and telephone sales skills.

Both positions require availability for evening and weekend shifts, and bar duties are included. Applicants must be 18 or older.

Benefits:

  • Birthday Holiday after 2 years’ service
  • Paid breaks
  • Enhanced pension scheme
  • Employee assistance program
  • Bonus scheme
  • Team incentives
  • 40% staff discount

Team Member - Southend-on-Sea, Essex employer: Goals

At Goals, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer engagement. Our Southend-on-Sea location provides unique opportunities for personal growth and development, with benefits such as a generous employee discount, enhanced pension scheme, and a supportive environment that encourages staff to thrive in their roles. Join us to be part of a dynamic team where your contributions are recognised and rewarded.

Goals

Contact Detail:

Goals Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Member - Southend-on-Sea, Essex

Tip Number 1

Get to know the venue! If you're applying for a role at Goals, pop in for a visit. Familiarising yourself with the atmosphere and facilities can give you a leg up during interviews.

Tip Number 2

Show off your personality! When you meet the team, let your enthusiasm shine through. Being friendly and approachable is key, especially in customer service roles like bar staff or reception.

Tip Number 3

Be ready for those weekend shifts! Make sure you highlight your availability during busy periods. Employers love candidates who are flexible and willing to jump in when needed.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there.

We think you need these skills to ace Team Member - Southend-on-Sea, Essex

Customer Service
Bar Management
Sales Skills
Rapport Building
Event Coordination
Computer Literacy
Cash Handling

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.

Tailor Your Application:Make sure to tailor your application to the role you're applying for. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your key points are highlighted.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Goals

Know the Venue

Before your interview, make sure you know the ins and outs of the football centre. Familiarise yourself with their facilities and services. This will not only show your genuine interest but also help you answer questions more confidently.

Showcase Your Customer Service Skills

Since the role involves a lot of customer interaction, be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to satisfy a customer – this will really impress them!

Dress to Impress

Even though it’s a casual environment, looking smart is key. Wear something that reflects the positive sales and service attitude they’re after. A neat appearance can set the right tone for your interview.

Be Ready for Teamwork Questions

As part of a dynamic team, they’ll want to know how you work with others. Prepare to discuss your experiences in team settings, especially during busy periods. Highlight your ability to stay calm under pressure and support your colleagues.