At a Glance
- Tasks: Join our team to create an unforgettable experience for football fans and customers.
- Company: Goals, the UK's leading five-a-side football centre with top-notch facilities.
- Benefits: Exciting perks like staff discounts, bonuses, and a fun work environment.
- Other info: Flexible shifts including evenings and weekends, with great career growth opportunities.
- Why this job: Be part of a vibrant team in a fast-paced, energetic setting.
- Qualifications: Outgoing personality, ability to handle pressure, and a passion for customer service.
The predicted salary is between 11 - 16 £ per hour.
Goals is the premier five‑a‑side football centre operator in the UK, offering state‑of‑the‑art facilities across the country. We pride ourselves on exceeding customer expectations in service delivery and facility quality. We employ people who are passionate about delivering these promises and thrive in a fast‑paced, fun sporting environment. A fast‑growing company with opportunities for those whose skills match their ambition.
We have a vacancy for the following roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales‑driven attitude. You will create rapport with customers, encouraging them to stay longer and return. Our bar is integral to the 5‑a‑side football experience, whether customers are at a weekend function, a kid’s party or a post‑match pint. We aim to deliver the highest standards in a professional and efficient manner. - Receptionist
A Receptionist will complement our existing dynamic and motivated Reception team. As this Front of House position requires a very outgoing personality and the ability to work under pressure, key skills include computer literacy, cash handling, face‑to‑face enquiry handling, and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that include evenings and weekends. Bar work is included, so applicants must be 18+.
In return, we provide an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member in Birmingham employer: Goals
At GOALS, we pride ourselves on being an exceptional employer in Glasgow, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and leadership development opportunities, ensuring that our team members thrive both personally and professionally. With attractive benefits such as a bonus scheme, enhanced pension, and staff discounts, we create a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Birmingham
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re after, like customer rapport and handling pressure. The more comfortable you are talking about your experiences, the better you'll come across when it counts.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, especially in a customer-facing role. Show them you’re ready to represent Goals with style and confidence.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member in Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun sporting environment like ours.
Tailor Your CV:Make sure to customise your CV for the Team Member position. Highlight any relevant experience, especially in customer service or bar work, and don’t forget to mention your ability to handle busy environments!
Be Personable:Since we value rapport with customers, use your application to showcase your personality. A friendly tone can go a long way in making your application stand out from the crowd.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and their values. Understand what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Personality
Since the role requires an outgoing personality, be sure to let your character shine through during the interview. Share experiences that highlight your ability to connect with customers and work well under pressure. A positive attitude can go a long way!
✨Prepare for Role-Specific Questions
Expect questions related to bar work and customer service. Think about scenarios where you've handled busy environments or resolved customer issues. Practising these responses will help you feel more confident and articulate during the interview.
✨Dress Smartly and Be Punctual
First impressions matter! Make sure you dress smartly to reflect the professional standards Goals upholds. Also, arrive on time – it shows respect for the interviewer's time and sets a positive tone for the meeting.
