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- Tasks: Lead a fun team and provide top-notch service to football players.
- Company: Goals, the UK's leading five-a-side football centre operator.
- Benefits: Enjoy birthday holidays, paid breaks, and 50% off Goals products.
- Why this job: Join a vibrant team and make football more exciting for everyone!
- Qualifications: Previous supervisory experience is essential; passion for sports is a plus.
- Other info: Dynamic work environment with great team incentives and annual events.
The predicted salary is between 24000 - 36000 £ per year.
Goals is the premier five-a-side football centre operator in the UK, offering state-of-the-art facilities throughout the country. We pride ourselves on exceeding customer expectations in service delivery and facility quality.
We employ people passionate about delivering these promises in a fast-paced, fun sporting environment. Football is more than a game here – we seek like-minded individuals to join our team.
Responsibilities
- Provide top-quality service to players and promote activities to maximise games played within the centre.
- Lead, motivate, and manage a team of staff.
- Drive the Club’s income targets and KPI achievement.
Key Skills
- People management – manage, motivate and lead a team.
- Innovation – develop creative ways to engage customers using social media and attract new business.
- Interpersonal – build rapport with customers and team captains.
- Organisation – ensure company policies and procedures are adhered to.
Requirements
Previous supervisory experience is essential. If you are a current supervisor or are looking for your first position, this could be the role for you.
Benefits
- Birthday Holiday
- Paid breaks
- Pension scheme
- Access to employee assistance careline for you and your family
- Bonus scheme based on KPI’s
- Team incentives
- 50% discount on Goals-related products (party hire, food)
- Free individual pitch hire
- Annual events – Christmas night out
- Uniform provided
Shift Supervisor - Birmingham, West Midlands employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Birmingham, West Midlands
✨Tip Number 1
Get to know the company culture! Before your interview, check out Goals' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Shift Supervisor, you'll need to lead and motivate your team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts – these stories will impress during your chat.
✨Tip Number 3
Be ready to showcase your creativity! Goals is all about innovation, so come prepared with ideas on how to engage customers and promote activities. Whether it's through social media or fun events, let your imagination shine!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Goals family. Don’t miss out on this opportunity!
We think you need these skills to ace Shift Supervisor - Birmingham, West Midlands
Some tips for your application 🫡
Show Your Passion for Football: When writing your application, let your love for football shine through! We want to see that you’re not just looking for a job, but that you genuinely care about the game and the experience of our players.
Highlight Your Leadership Skills: As a Shift Supervisor, you'll be leading a team. Make sure to showcase any previous supervisory experience you have. Talk about how you've motivated teams in the past and how you can bring that energy to our centre.
Be Creative with Your Application: We love innovation! If you have ideas on how to engage customers or promote activities, share them in your application. This shows us you’re proactive and ready to contribute to our success.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your enthusiasm and qualifications right away!
How to prepare for a job interview at Goals
✨Know Your Stuff
Make sure you understand the role of a Shift Supervisor and what Goals is all about. Familiarise yourself with their values, especially around customer service and team management. This will help you show that you're not just interested in any job, but specifically in being part of their team.
✨Show Off Your People Skills
Since this role involves managing a team, be ready to discuss your previous supervisory experience. Think of specific examples where you've motivated a team or resolved conflicts. Highlighting your interpersonal skills will demonstrate that you can build rapport with both staff and customers.
✨Get Creative
Goals is looking for someone who can innovate and engage customers. Come prepared with ideas on how you could use social media to attract new business or promote activities at the centre. This shows initiative and that you’re thinking ahead about how to drive success.
✨Be Organised
Demonstrate your organisational skills by discussing how you ensure adherence to company policies and procedures. You might want to share a time when you implemented a system that improved efficiency or compliance. This will reassure them that you can handle the responsibilities of the role.
