At a Glance
- Tasks: Assist in managing a vibrant sports complex and lead a dynamic team.
- Company: Join a fun and energetic environment at Goals in Newcastle Upon Tyne.
- Benefits: Enjoy birthday holiday, paid breaks, discounts, and a bonus scheme.
- Other info: Flexible shifts and opportunities for personal growth in a supportive atmosphere.
- Why this job: Be part of a team that drives football income and creates memorable experiences.
- Qualifications: Leadership skills and a passion for sports and customer service.
The predicted salary is between 25000 - 30000 £ per year.
Assistant Manager - Newcastle Upon Tyne, Tyne and Wear
Assisting with the day-to-day management of the entire complex and supervision of all staff.
The position entails working a flexible shift pattern to provide management cover at all times.
To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities.
General Manager to develop & execute operational & sales plans to promote operational excellence and maximise income potential.
- Overview Of Main Duties And Responsibilities
- To supervise all employees including Team Members, Cleaners and Maintenance employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of business development plan to develop all aspects of the business with specific focus on driving football income.
- Assist the General Manager with the recruitment and selection of all non-managerial staff.
- To ensure sound administration procedures are followed and ensure that Company reporting
- procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all staff training is maintained and completed.
- Attend weekly management meetings to maintain strong team communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post.
It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
- #J-18808-Ljbffr
Assistant Manager - Newcastle Upon Tyne, Tyne and Wear employer: Goals
At GOALS, we pride ourselves on being an exceptional employer in Glasgow, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programmes and leadership development opportunities, ensuring that our team members thrive both personally and professionally. With attractive benefits such as a bonus scheme, enhanced pension, and staff discounts, we create a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Newcastle Upon Tyne, Tyne and Wear
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Goals. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Goals
Don't be shy about reaching out to Goals directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager - Newcastle Upon Tyne, Tyne and Wear
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Goals and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Goals
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
