At a Glance
- Tasks: Supervise staff and manage daily operations at our vibrant club.
- Company: Join Goals, a leading leisure facility dedicated to providing top-notch services.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for career growth.
- Why this job: Be part of a dynamic team, enhance your leadership skills, and make a real impact.
- Qualifications: Must be 18+, with a passion for customer service and team management.
- Other info: This role offers a chance to develop marketing strategies and engage with the community.
The predicted salary is between 28800 - 43200 £ per year.
Hours: 40 hours per week
Assisting with the day-to-day management of the entire complex and supervision of all staff. The position entails working a flexible shift pattern to provide management cover at all times, due to this we require the applicant to be 18+.
To provide a quality, effective and efficient service to users of Goals facilities and to assist the General Manager to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:- To supervise all employees including reception, bar and security staff employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the club.
- To contribute to the development of 3-6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off-peak periods.
- Assist the General Manager with the recruitment and selection of all non-managerial staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first aid and emergency evacuation procedures.
- Attend weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the club are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Club are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the club operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Assistant Manager - Chingford, London employer: Goals
Contact Detail:
Goals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Chingford, London
✨Tip Number 1
Familiarise yourself with the Goals brand and its values. Understanding what they stand for will help you align your approach during interviews and discussions, showing that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees of Goals. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or projects in the past. Highlighting your leadership skills and ability to motivate staff will be crucial for this role.
✨Tip Number 4
Be ready to demonstrate your understanding of sales and marketing strategies. Since the role involves developing plans to maximise income opportunities, showcasing your knowledge in this area will set you apart from other candidates.
We think you need these skills to ace Assistant Manager - Chingford, London
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in management, customer service, and sales.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous management experience, particularly in hospitality or similar environments. Use bullet points for clarity and focus on achievements that demonstrate your ability to lead a team.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed teams or improved service standards in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Goals
✨Know the Company
Before your interview, take some time to research Goals and understand their values, mission, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll be supervising staff and ensuring high standards of service. Be prepared to discuss your previous leadership experiences and how you've successfully managed teams in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with difficult customers or managing staff conflicts. Think of examples from your past experience that showcase your problem-solving skills.
✨Showcase Your Sales and Marketing Knowledge
Since the role involves contributing to sales and marketing plans, be ready to discuss any relevant experience you have in this area. Share ideas on how you could help promote the club and maximise income opportunities.