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- Tasks: Join our vibrant team delivering top-notch service in a fast-paced football environment.
- Company: Goals, the leading five-a-side football centre operator in the UK.
- Benefits: Enjoy birthday holidays, paid breaks, discounts, and exciting team events.
- Other info: Shifts include evenings and weekends; must be 18+ for bar roles.
- Why this job: Be part of a fun, energetic atmosphere while making lasting connections with customers.
- Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.
The predicted salary is between 13 - 16 £ per hour.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff - We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid's party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist - A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills.
As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years' service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
Team Member employer: Goals Football
Contact Detail:
Goals Football Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Grab a mate and do some mock interviews. Focus on those key skills they’re after, like customer rapport and handling pressure. The more comfortable you are talking about your experiences, the better you'll shine when it counts.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional when you show up. First impressions matter, especially in a customer-facing role. A polished appearance will help you stand out and show that you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like ours. Share any relevant experiences that highlight your passion for customer service and teamwork.
Tailor Your CV: Make sure your CV is tailored to the Team Member role. Highlight skills that match what we’re looking for, like your ability to handle busy environments or your experience in customer-facing roles. A personalised CV shows us you’ve put in the effort!
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see your personality, but it’s important to present yourself well from the get-go!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company culture there. We can’t wait to hear from you!
How to prepare for a job interview at Goals Football
✨Know the Company
Before your interview, take some time to research Goals and their values. Understand what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion
Since Goals is all about delivering exceptional service in a fun environment, make sure to express your enthusiasm for sports and customer service during the interview. Share any relevant experiences that highlight your passion and how you can contribute to creating a great atmosphere for customers.
✨Demonstrate Team Spirit
As a Team Member, you'll be working closely with others. Be prepared to discuss examples of how you've successfully collaborated in previous roles. Highlight your ability to work under pressure and maintain a positive attitude, especially during busy times.
✨Prepare for Role-Specific Questions
Whether you're applying for the Bar Staff or Receptionist position, think about the specific skills required for each role. For Bar Staff, consider how you'd handle a rush of customers, while for Receptionists, focus on your communication skills and ability to manage enquiries efficiently. Tailor your answers to reflect the job description.