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- Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
- Company: Goals, the leading five-a-side football centre operator in the UK.
- Benefits: Enjoy birthday holiday, paid breaks, staff discounts, and exciting team incentives.
- Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
- Why this job: Be part of a fun, dynamic team while making customers' experiences unforgettable.
- Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.
The predicted salary is between 10 - 12 £ per hour.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post‑match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years' service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member in Southend-on-Sea employer: Goals Football
Contact Detail:
Goals Football Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Southend-on-Sea
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Whether you're going for the bar staff or receptionist role, think about the questions you might be asked. Role-play with a mate or in front of the mirror. Show them your outgoing personality and how you handle pressure like a pro!
✨Tip Number 3
Dress to impress! First impressions count, especially in a customer-facing role. Make sure you look smart and presentable when you arrive for your interview. It shows you care about the job and are ready to represent Goals in style.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for joining the Goals team. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Team Member in Southend-on-Sea
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about working in a fast-paced and fun sporting environment like ours.
Tailor Your CV: Make sure to customise your CV for the Team Member position. Highlight any relevant experience in customer service or hospitality, and don’t forget to mention your ability to handle busy environments – it’s key for us!
Be Personable: Since we’re all about creating rapport with customers, make sure your application reflects your outgoing personality. Use a friendly tone and share any experiences where you’ve gone above and beyond for customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Goals Football
✨Know the Company
Before your interview, take some time to research Goals. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion
Since Goals is all about delivering exceptional service in a fun environment, make sure to express your enthusiasm for sports and customer service during the interview. Share any relevant experiences that highlight your ability to create rapport with customers and handle busy situations.
✨Prepare for Role-Specific Questions
Whether you're applying for Bar Staff or Receptionist, be ready to discuss how you would handle specific scenarios related to each role. For example, think about how you would manage a busy bar rush or deal with a challenging customer at the reception. This shows you can think on your feet!
✨Dress Smartly and Be Personable
First impressions matter! Dress smartly for your interview to reflect the professional standards Goals upholds. Also, don’t forget to bring your outgoing personality. A friendly smile and positive attitude can go a long way in making a great impression on your interviewers.