At a Glance
- Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
- Company: Goals, the leading five-a-side football centre operator in the UK.
- Benefits: Enjoy birthday holiday, paid breaks, discounts, and exciting team incentives.
- Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
- Why this job: Be part of a fun, dynamic team while making customers' experiences unforgettable.
- Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.
The predicted salary is between 20000 - 25000 £ per year.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff
We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post‑match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist
A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream Discount Club
Team Member in Southampton employer: Goals Football
Goals is an exceptional employer, offering a vibrant and dynamic work environment where passion for sports and customer service thrives. With a commitment to employee growth, we provide numerous benefits including a generous pension scheme, team incentives, and discounts on food and beverage, ensuring our team members feel valued and motivated. Join us at our state-of-the-art facilities and be part of a fast-growing company that rewards ambition and dedication in the heart of the UK's football community.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Southampton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fast-paced environment.
✨Tip Number 2
Practice makes perfect! Whether you're going for the Bar Staff or Receptionist role, think about the questions you might be asked and rehearse your answers. Focus on your customer service skills and how you handle pressure – these are key in a buzzing place like Goals!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional when you show up for your interview. First impressions count, especially in a customer-facing role. Plus, it shows you’re serious about joining the team at Goals.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Team Member in Southampton
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced, fun environment like ours. Share why you love football and customer service!
Tailor Your CV:Make sure your CV is tailored to the Team Member role. Highlight any relevant experience, especially in busy environments or customer-facing roles. We want to know how your skills match what we’re looking for!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep it professional in your application. Use clear language and check for typos. We’re looking for someone who can create rapport with customers, so show us your personality!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining the Goals team. We can’t wait to hear from you!
How to prepare for a job interview at Goals Football
✨Know the Company
Before your interview, take some time to research Goals. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Show Your Passion
Since Goals is all about delivering exceptional service in a fun environment, make sure to express your enthusiasm for sports and customer service during the interview. Share any relevant experiences that highlight your ability to engage with customers and create a welcoming atmosphere.
✨Prepare for Role-Specific Questions
Whether you're applying for Bar Staff or Receptionist, be ready to discuss how you would handle busy situations. Think of examples from your past where you've successfully managed pressure, dealt with difficult customers, or worked as part of a team. This will demonstrate your suitability for the fast-paced environment.
✨Dress Smartly and Be Personable
First impressions matter! Dress smartly for your interview to reflect the professional standards Goals upholds. Also, remember to smile and be friendly; showing your outgoing personality can set you apart from other candidates and align with the company’s culture.
