Team Member in Norwich

Team Member in Norwich

Norwich Full-Time 10 - 12 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Join our team to deliver exceptional service in a fast-paced football environment.
  • Company: Goals, the UK's leading five-a-side football centre operator with top-notch facilities.
  • Benefits: Enjoy birthday holiday, paid breaks, discounts, and exciting team events.
  • Other info: Flexible shifts including evenings and weekends; must be 18+ for bar roles.
  • Why this job: Be part of a fun, dynamic team while making customers' experiences unforgettable.
  • Qualifications: Outgoing personality, customer service skills, and ability to work under pressure.

The predicted salary is between 10 - 12 £ per hour.

Goals are the premier five-a-side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.

Current Vacancy

  • Bar Staff
    We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post‑match pint we want to deliver the highest standards in a professional and efficient manner.
  • Receptionist
    A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.

In return we will provide you with an exciting and bustling working environment that will motivate and reward you.

Benefits

  • Birthday Holiday (after 2 years’ service)
  • Paid breaks
  • Enhanced Pension scheme
  • Employee assistance program
  • Bonus scheme
  • Team incentives
  • 40% Staff Discount on F&B (alcohol not permitted)
  • 50% Discount on Goals KPs (child or grandchild only, basic package)
  • Free individual pitch hire (max twice per week)
  • Annual events
  • Uniform
  • Stream Discount Club

Team Member in Norwich employer: Goals Football

Goals is an exceptional employer, offering a vibrant and dynamic work environment where passion for sports and customer service thrives. With a strong focus on employee growth, we provide numerous benefits including a birthday holiday, enhanced pension scheme, and generous discounts, ensuring our team members feel valued and motivated. Join us at one of the UK's premier five-a-side football centres, where your skills can shine and your career can flourish in a fun and fast-paced setting.

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Contact Details:

Goals Football Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Member in Norwich

Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on Goals. Understand their values and what makes them tick. This way, you can show off your passion for delivering top-notch service and how you fit right into their fun, fast-paced environment.

Tip Number 2

Practice makes perfect! Whether you're going for the Bar Staff or Receptionist role, think about the questions you might be asked and rehearse your answers. Show us your personality and how you handle pressure – we want to see that you can keep your cool while providing excellent customer service!

Tip Number 3

Dress to impress! First impressions count, especially in a front-of-house role. Make sure you look smart and professional when you come in for your interview. It shows that you take the opportunity seriously and are ready to represent Goals with pride.

Tip Number 4

Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch and keeps you fresh in our minds. Plus, it shows that you’re genuinely interested in joining the Goals team. And remember, apply through our website for the best chance!

We think you need these skills to ace Team Member in Norwich

Customer Service Skills
Sales Skills
Communication Skills
Cash Handling
Computer Literacy
Ability to Work Under Pressure
Teamwork

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We love to see candidates who are genuinely excited about working in a fast-paced and fun sporting environment like ours.

Tailor Your Application:Make sure to customise your application for the specific role you're applying for. Whether it's Bar Staff or Receptionist, highlight relevant skills and experiences that match what we're looking for. It shows us you’ve done your homework!

Be Professional Yet Approachable:While we want to see your personality, keep it professional. Use clear language and check for any typos or errors. A polished application reflects your attention to detail, which is super important in our customer-focused roles.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the roles and our company culture there!

How to prepare for a job interview at Goals Football

Know the Company

Before your interview, take some time to research Goals and their values. Understand what makes them stand out in the five-a-side football scene. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.

Show Your Personality

Since the roles involve customer interaction, let your outgoing personality shine through during the interview. Practice how you can engage with customers and create rapport, as this is key for both bar staff and receptionists. Be ready to share examples of how you've done this in the past!

Demonstrate Your Skills

Be prepared to discuss your relevant skills, especially those related to working under pressure and handling cash. If you have experience in a fast-paced environment, share specific instances where you excelled. This will help the interviewer see how you can contribute to their busy atmosphere.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, shift patterns, or opportunities for growth within the company. This shows that you’re not just interested in the job, but also in how you can grow with Goals.