At a Glance
- Tasks: Lead and manage a vibrant leisure complex while driving sales and ensuring top-notch service.
- Company: Dynamic leisure company focused on providing exceptional experiences.
- Benefits: Enjoy birthday holidays, paid breaks, team incentives, and generous discounts.
- Other info: Flexible hours and great career growth opportunities await you!
- Why this job: Be the driving force behind a fun environment and make a real impact!
- Qualifications: Experience as a General/Duty Manager in a multi-function leisure setting.
The predicted salary is between 30000 - 40000 € per year.
Essential: Must have General/Duty Manager Experience!
Hours: 40 hours per week
The day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
- To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximise income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform Stream Discount Club
If you are currently the General Manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!! Don’t miss this opportunity; APPLY TODAY!
General Manager in Kingston upon Thames employer: Goals Football
Goals Tolworth is an exceptional employer that prioritises employee development and a vibrant work culture, offering flexible hours and a supportive environment for General Managers. With benefits like a birthday holiday, enhanced pension scheme, and team incentives, employees are encouraged to thrive both personally and professionally while contributing to a dynamic leisure facility that values quality service and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Kingston upon Thames
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with Goals' facilities and think about how you can contribute to their sales and marketing plans. Show them you’re not just another candidate, but someone who truly understands their business!
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous experience managing teams and driving sales. Highlight specific examples where you've improved service quality or increased revenue – this will make you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Goals team. So, what are you waiting for? Get that application in!
We think you need these skills to ace General Manager in Kingston upon Thames
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your General/Duty Manager experience in your application. We want to see how your past roles have prepared you for managing a busy leisure environment like Goals.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific duties and responsibilities mentioned in the job description. It shows us you’re genuinely interested.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and get straight to what makes you the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Goals Football
✨Know Your Stuff
Make sure you’re well-versed in the day-to-day management and planning of a complex. Brush up on your experience with staff training and development, as this will be key in demonstrating your capability to lead a team effectively.
✨Showcase Your Sales Savvy
Prepare to discuss specific sales and marketing strategies you've implemented in previous roles. Think about how you can drive sales and maximise income opportunities, especially during off-peak periods, and be ready to share examples.
✨Health & Safety Matters
Familiarise yourself with health and safety policies relevant to leisure facilities. Be prepared to talk about how you’ve ensured compliance in past positions and how you would implement these procedures at Goals.
✨Communication is Key
Highlight your experience in leading meetings and fostering strong communication among staff. Think of examples where you’ve successfully chaired meetings or improved team dynamics, as this will show your leadership skills.
