At a Glance
- Tasks: Lead and manage a vibrant leisure complex while driving sales and ensuring top-notch service.
- Company: Goals Tolworth, a dynamic leisure environment with a focus on customer experience.
- Benefits: Enjoy birthday holidays, paid breaks, team incentives, and generous staff discounts.
- Other info: Flexible hours and excellent career growth opportunities await you!
- Why this job: Make a real impact in a fun, fast-paced setting while developing your leadership skills.
- Qualifications: Must have General/Duty Manager experience in a multi-function leisure environment.
The predicted salary is between 30000 - 40000 € per year.
Essential: Must have General/Duty Manager Experience!
Hours: 40 hours per week
The day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times.
To provide a quality, effective and efficient service to users of Goals facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
- To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximise income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post. It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform
- Stream
- Discount Club
If you are currently the General Manager of a multi-function leisure environment such as a bar, restaurant, nightclub, hotel, bowling alley, cinema, pub, bistro, gym, leisure centre or sports club – this could be the role for you!! Don’t miss this opportunity; APPLY TODAY!
General Manager employer: Goals Football
Goals Tolworth is an exceptional employer that prioritises employee development and a vibrant work culture, offering flexible hours and a supportive environment for General Managers. With benefits such as a birthday holiday, enhanced pension scheme, and team incentives, employees are encouraged to thrive both personally and professionally while contributing to a dynamic leisure facility. The location provides unique opportunities to engage with the community and drive sales in a fun, energetic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their facilities and think about how you can contribute to their sales and marketing plans. Show them you’re not just another candidate, but someone who genuinely cares about their success.
✨Tip Number 3
Practice your pitch! Be ready to discuss your previous experience managing teams and driving sales. Highlight specific examples where you’ve improved service quality or maximised income opportunities – this will make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your General/Duty Manager experience in your application. We want to see how your past roles have prepared you for managing a busy leisure environment like Goals.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific duties and responsibilities mentioned in the job description. This shows us you’re genuinely interested in the role.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best fit for the General Manager position.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Goals Football
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a General Manager. Familiarise yourself with the specific duties mentioned in the job description, like managing staff and driving sales. This will help you demonstrate your understanding of the role during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve trained staff or improved service quality. Being able to share these experiences will show that you can lead effectively at Goals.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would develop marketing plans and maximise income opportunities. This shows initiative and that you’re already thinking about how to contribute to the business.
✨Understand Health & Safety Protocols
Brush up on health and safety policies relevant to leisure environments. Be ready to discuss how you would implement these procedures and ensure staff are trained. This will highlight your commitment to maintaining a safe environment for both staff and customers.
