At a Glance
- Tasks: Serve customers at the bar and reception, creating a fun atmosphere.
- Company: Goals Sheffield, the UK's top five-a-side football centre.
- Benefits: Exciting work environment, birthday holiday, staff discounts, and bonuses.
- Other info: Shifts include evenings and weekends; must be 18+.
- Why this job: Join a vibrant team and enhance customer experiences in sports.
- Qualifications: Outgoing personality, cash handling skills, and ability to work under pressure.
The predicted salary is between 20000 - 25000 € per year.
Goals are the premier five a side football centre operator in the UK offering state of the art facilities throughout the country. We pride ourselves in exceeding customer expectation in levels of service delivery and the quality of our facilities. We employ people who are passionate about delivering these promises and who can work best in a fast paced and fun sporting environment. A fast-growing company where there are opportunities for those with the skills to match their ambition.
Goals currently have a vacancy available which covers the two below roles:
- Bar Staff: We need someone who can handle the rush of a busy environment, has a smart appearance and a positive sales and service driven attitude. We are looking for someone who can create a rapport with customers, encouraging them to stay longer and to come back again. Our bar is an integral part of the 5-a-side football experience, whether customers are having a weekend function, a kid’s party or a post-match pint we want to deliver the highest standards in a professional and efficient manner.
- Receptionist: A Receptionist that will complement our existing dynamic and motivated Reception team. As this position is Front of House you will need a very outgoing personality and will be able to work under pressure. Key skills that would benefit an applicant would be computer literacy, cash handling, dealing with face to face enquiries and excellent telephone sales skills. As part of our service requirement, you will be expected to work shifts that will include evenings and weekends. And as Bar work is included in that we require applicants to be 18+.
In return we will provide you with an exciting and bustling working environment that will motivate and reward you.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F
Front of House Team Member - Bar & Reception employer: Goals Football
At Goals Sheffield, we pride ourselves on being a vibrant and dynamic workplace where passion for sport meets exceptional customer service. Our Front of House Team Members enjoy a fast-paced environment with ample opportunities for personal growth, alongside benefits such as a birthday holiday, enhanced pension scheme, and team incentives that truly reward hard work and dedication. Join us in creating memorable experiences for our customers while thriving in a supportive and fun atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Bar & Reception
✨Tip Number 1
Get to know the venue! Before your interview, pop by Goals Sheffield and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your passion for the role and impress them with your knowledge.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of some scenarios where you can demonstrate your ability to create rapport. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A polished appearance shows that you take the role seriously and are ready to represent Goals Sheffield in style.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Goals team right from the start.
We think you need these skills to ace Front of House Team Member - Bar & Reception
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about working in a fast-paced environment and delivering top-notch service to our customers.
Tailor Your CV:Make sure your CV is tailored to the job description. Highlight any relevant experience in bar work or customer service, and don’t forget to mention your ability to handle busy situations with a smile!
Be Professional Yet Approachable:While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos. We want to see that you can communicate effectively, just like you would with our customers!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Goals team!
How to prepare for a job interview at Goals Football
✨Know the Company
Before your interview, take some time to research Goals Sheffield. Understand their values, mission, and what makes them stand out in the five-a-side football scene. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Show Your Personality
As a Front of House Team Member, having an outgoing personality is key. During the interview, let your enthusiasm shine through! Share experiences where you've created rapport with customers or handled busy situations with a smile. This will demonstrate that you can thrive in a fast-paced environment.
✨Highlight Relevant Skills
Make sure to emphasise your skills that align with the job description, such as cash handling, computer literacy, and excellent communication. Prepare specific examples of how you've successfully used these skills in previous roles, especially in customer service settings.
✨Prepare for Scenario Questions
Expect questions that assess how you'd handle real-life situations at the bar or reception. Think about scenarios like dealing with a difficult customer or managing a busy shift. Practising your responses will help you feel more confident and ready to impress during the interview.
