Front-of-House Team Leader - Evenings & Weekends
Front-of-House Team Leader - Evenings & Weekends

Front-of-House Team Leader - Evenings & Weekends

Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team while delivering top-notch customer service and managing bookings.
  • Company: Goals Football, a lively venue in Greater London with a focus on teamwork.
  • Benefits: Enjoy staff discounts and a special birthday holiday after two years.
  • Other info: Shifts are mainly evenings and weekends, ideal for students.
  • Why this job: Perfect for those wanting to grow their career in a fun, energetic environment.
  • Qualifications: Strong customer service skills and a passion for teamwork.

The predicted salary is between 24000 - 30000 £ per year.

Goals Football in Greater London is seeking a Shift Supervisor to join their busy team. This role combines Team Member responsibilities with supervisory duties when required.

Candidates will excel in customer service, manage bookings, and support team members. Suitable for those looking to progress within the company, with benefits such as a staff discount and birthday holiday after two years.

Typical shifts include evenings and weekends due to the bar service.

Front-of-House Team Leader - Evenings & Weekends employer: Goals Football

Goals Football in Greater London is an excellent employer, offering a vibrant work culture that prioritises teamwork and customer service excellence. With opportunities for career progression and unique benefits like staff discounts and a birthday holiday after two years, employees can thrive in a supportive environment while enjoying the dynamic atmosphere of evening and weekend shifts.
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Contact Detail:

Goals Football Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front-of-House Team Leader - Evenings & Weekends

✨Tip Number 1

Get to know the company culture! Before your interview, check out Goals Football's social media and website. Understanding their vibe will help you connect better during your chat.

✨Tip Number 2

Practice your customer service skills! Since this role is all about managing bookings and supporting team members, think of examples from your past experiences where you’ve excelled in these areas. We want to hear those stories!

✨Tip Number 3

Be ready for a hands-on approach! As a Shift Supervisor, you’ll need to jump in when things get busy. Show us that you’re not afraid to roll up your sleeves and lead by example during your interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.

We think you need these skills to ace Front-of-House Team Leader - Evenings & Weekends

Customer Service
Team Management
Booking Management
Supervisory Skills
Communication Skills
Problem-Solving Skills
Time Management
Adaptability

Some tips for your application 🫡

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, especially in busy environments like ours!

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to match the job description. Mention your interest in working evenings and weekends, as that’s key for us.

Be Clear About Your Leadership Experience: If you’ve had any supervisory roles before, let us know! We’re looking for someone who can manage bookings and support team members, so share any relevant experiences that showcase your leadership skills.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Goals Football

✨Know the Venue Inside Out

Before your interview, make sure you’re familiar with Goals Football and its offerings. Understand their customer service ethos and how they manage bookings. This will show your genuine interest in the role and help you answer questions more confidently.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you’ve excelled in customer service. Think about situations where you’ve resolved conflicts or gone above and beyond for a customer. This is crucial for a Front-of-House Team Leader role!

✨Demonstrate Leadership Potential

Since this role involves supervisory duties, be ready to discuss your leadership style. Share instances where you’ve led a team or taken initiative. Highlight how you can support and motivate your colleagues during busy shifts.

✨Be Ready for Shift-Specific Questions

Given that the role includes evenings and weekends, be prepared to discuss your availability and how you handle working during peak times. Show that you’re flexible and understand the demands of the job, especially in a busy environment like Goals Football.

Front-of-House Team Leader - Evenings & Weekends
Goals Football

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