At a Glance
- Tasks: Lead and manage a vibrant sports complex while driving sales and ensuring top-notch service.
- Company: Goals, a dynamic sports facility focused on delivering exceptional experiences.
- Benefits: Enjoy birthday holiday, paid breaks, bonuses, and generous staff discounts.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be at the forefront of a fun environment, shaping experiences and leading a passionate team.
- Qualifications: Experience as a General/Duty Manager and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Essential: Must have General/Duty Manager Experience!
Hours: 40 hours per week
The day to day management and medium term planning of the entire complex and the management, training and development of all staff. The position entails working flexible hours to provide management cover at all times. To provide a quality, effective and efficient service to users of Goals facilities and to take the leading role within the site to develop sales and marketing plans to promote and maximise income opportunities.
Overview of main duties and responsibilities:
- To supervise all employees including reception, bar, security staff and referees employed by Goals, ensuring the highest standard of service is provided to all customers and guests at the facility.
- To contribute to the development of 3 - 6 monthly sales and marketing activities to develop all aspects of the business with specific focus on weekend and off peak periods.
- Driving sales within the facility to maximize income at all times.
- Assist with the recruitment and selection of other Centre based management staff.
- To ensure sound administration procedures are followed in line with the Company Operations Manual and ensure that Company reporting procedures are followed at all times.
- To ensure the Company Health & Safety policy is fully implemented and that all key staff are trained in first-aid and emergency evacuation procedures.
- Chair weekly management meetings to ensure strong communications and chair occasional meetings with other designations of staff.
- Ensure all cash and stock reconciliation procedures within the facility are followed as dictated by Company policy.
- To ensure that all facilities, fixtures and fittings within the Branch are maintained to a high standard internally and externally.
- To co-ordinate the ordering of stock/goods and services as required to ensure the branch operates smoothly and effectively.
- Such other duties as may be necessary from time to time, compatible with the nature of the post.
It should be noted that this list is not exhaustive and serves simply to give an overall view of the position and key responsibilities of the post.
Benefits:
- Birthday Holiday (after 2 years’ service)
- Paid breaks
- Enhanced Pension scheme
- Employee assistance program
- Bonus scheme
- Team incentives
- 40% Staff Discount on F&B (alcohol not permitted)
- 50% Discount on Goals KPs (child or grandchild only, basic package)
- Free individual pitch hire (max twice per week)
- Annual events
- Uniform Stream Discount Club
General Manager in Bradford employer: Goals Football
As a General Manager at Goals, you will thrive in a dynamic and supportive work environment that prioritises employee development and well-being. With flexible hours, competitive benefits including a bonus scheme, and unique perks like staff discounts and free pitch hire, you will be empowered to lead your team while driving sales and enhancing customer experiences. Join us in a role that not only offers meaningful responsibilities but also fosters a culture of teamwork and growth within our vibrant facilities.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Bradford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups, and don’t be shy about reaching out to current employees at Goals. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, make sure to highlight your General/Duty Manager experience. Share specific examples of how you've driven sales or improved team performance in previous roles. We want to see how you can bring that magic to Goals!
✨Tip Number 3
Be flexible and ready to adapt! The role requires working flexible hours, so show that you’re up for the challenge. Mention your availability during the interview and how you can manage the day-to-day operations smoothly, even during peak times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Goals team. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager in Bradford
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your General/Duty Manager experience in your application. We want to see how your past roles have prepared you for the day-to-day management and planning of our complex.
Tailor Your Application:Don’t just send a generic application! Tailor it to reflect how your skills align with our goals, especially in sales and marketing. We love seeing candidates who understand our mission and can contribute to maximising income opportunities.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key achievements and responsibilities are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role!
How to prepare for a job interview at Goals Football
✨Know Your Stuff
Make sure you’re well-versed in the responsibilities of a General Manager. Familiarise yourself with Goals' operations, sales strategies, and customer service standards. This will help you demonstrate your understanding of the role and how you can contribute to their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience in training and developing staff, as well as how you've driven sales and improved service quality. Be ready to discuss specific situations where your leadership made a difference.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a busy weekend or resolving a customer complaint. Think through potential scenarios beforehand and outline your approach to ensure you can respond confidently during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future goals. This shows your genuine interest in the position and helps you assess if Goals is the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
