Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements.
You will escalate complex issues, support onboarding, and contribute to secure, modern Microsoft Cloud solutions within a hybrid working pattern (2 days on-site in the UK).
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Senior Service Desk Analyst – Hybrid MSP Role in Dartford employer: Goaco
At Goaco, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. As a Lead Quality Engineer, you will not only have the opportunity to shape our QA strategy but also benefit from continuous professional development and mentorship in a supportive environment. Located at the heart of the digital transformation landscape, we offer a unique chance to work on impactful projects for public sector and enterprise clients, ensuring your contributions make a meaningful difference.
