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For Companies At a Glance
- Tasks: Lead and optimise logistics, warehousing, and customer service operations.
- Company: Go10 is a dynamic tech-enabled distribution company serving major UK retailers.
- Benefits: Enjoy a competitive salary, private medical insurance, and performance bonuses, all while working remotely.
- Why this job: Join a fast-growing company where you can make a real impact and drive operational excellence.
- Qualifications: Experience in distribution or eCommerce with strong knowledge of logistics and automation systems required.
- Other info: This role offers full flexibility and the chance to work closely with the founder.
The predicted salary is between 85000 - 100000 £ per year.
UK (Fully Remote) | £85,000 – £100,000 + Private Medical + Performance Bonus
Go10 is a fast-growing, tech-enabled distribution company supplying major UK retailers and D2C channels. We’re looking for an Operations Director to take full ownership of our logistics, warehousing, returns, customer service, and automation functions — and play a pivotal role in scaling the business.
What You’ll Be Doing
- Lead and scale day-to-day operations: logistics, 3PL, returns, warehousing, and customer service
- Own and reduce operational costs — with direct accountability for freight, logistics, and insurance spend
- Drive company-wide efficiency by leading the automation & IT team to remove friction, manual work, and inefficiencies
- Manage and optimise returns workflows, balancing speed, cost, and service quality across D2C and B2B
- Be the internal lead on our warehouse strategy — with hands-on experience in 3PL and in-house warehousing models
- Oversee compliance, certifications, and documentation across GDPR, WEEE, imports, and product safety
- Build and lead capable teams across logistics, customer support, and automation
- Work closely with the founder to support the next stage of business scale-up and operational evolution
What We’re Looking For
- Strong track record in distribution, eCommerce, or supply chain roles, with real-world warehousing and logistics exposure
- Deep understanding of ERP/WMS systems, API integration, and process automation (e.g., Zapier, Make.com)
- Commercially savvy — you’ve managed operational cost lines and understand the impact of every efficiency gain
- Proven ability to scale operations in a fast-moving, high-volume environment
- Structured and proactive — you simplify complexity, tighten execution, and lead by example
- Comfortable owning returns strategy, and driving continual improvement
Package & Benefits
- £85,000 – £100,000 base salary
- Private medical insurance
- Company performance bonus, tied to profitability targets
- Fully remote (UK-based) — full flexibility, no commuting
- Strategic, high-impact leadership role reporting directly to the MD
Director of Operations employer: Go10 Limited
Contact Detail:
Go10 Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations
✨Tip Number 1
Familiarise yourself with the latest trends in logistics and supply chain management. Understanding current technologies and methodologies will help you demonstrate your expertise during discussions with us.
✨Tip Number 2
Network with professionals in the distribution and eCommerce sectors. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully scaled operations in previous roles. We value candidates who can showcase their impact through measurable results, so have those stories ready.
✨Tip Number 4
Research our company culture and values. Understanding what drives us at Go10 will allow you to align your experiences and aspirations with our mission, making you a more compelling candidate.
We think you need these skills to ace Director of Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in logistics, warehousing, and supply chain management. Use specific examples that demonstrate your ability to scale operations and manage costs effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with their needs, particularly in automation and operational efficiency. Be sure to mention any relevant achievements.
Highlight Relevant Skills: Emphasise your understanding of ERP/WMS systems and process automation tools like Zapier or Make.com. Mention any experience you have with compliance and documentation, as these are crucial for the role.
Showcase Leadership Experience: Since this is a director-level position, highlight your leadership skills and experience in building and managing teams. Provide examples of how you've led teams to success in previous roles, especially in high-volume environments.
How to prepare for a job interview at Go10 Limited
✨Showcase Your Experience
Make sure to highlight your strong track record in distribution, eCommerce, or supply chain roles. Be prepared to discuss specific examples of how you've managed logistics and warehousing operations effectively.
✨Demonstrate Commercial Savvy
Discuss your experience with managing operational costs and how you’ve achieved efficiency gains in previous roles. This will show that you understand the financial implications of operational decisions.
✨Familiarise Yourself with Automation Tools
Since the role involves driving automation, be ready to talk about your knowledge of ERP/WMS systems and any experience with process automation tools like Zapier or Make.com. This will demonstrate your technical proficiency.
✨Prepare for Strategic Discussions
As this is a high-impact leadership role, think about how you would approach scaling operations and improving processes. Be ready to share your vision and strategies for leading teams and optimising workflows.
