At a Glance
- Tasks: Coordinate and schedule utilities work, ensuring excellent customer service.
- Company: Join a diverse and inclusive team at United Utilities.
- Benefits: Competitive pay, flexible hours, and a supportive work environment.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a knack for organisation.
The predicted salary is between 9984 - 15862 £ per year.
This position is to work various shifts, Mon to Fri between 16:00 – 22:00 and weekends between 08:00 – 22:00. This is a part time position offering 24 hours per week.
As a Scheduler working on our United Utilities contract, you will be responsible for effectively planning and coordinating the Company’s work through communication with internal and external customers – as well as the management of the business and client database systems.
Key Responsibilities
- Take ownership of the workstreams, coordinating the work from receipt, through to job completion.
- Schedule work orders in accordance with SLA’s, whilst optimising travel routes and increasing productivity.
- Provide customer service to both internal and external customers via telephone and webchat.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure that all the client and operational requirements are met in a professional and efficient manner.
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Out of Hours Utilities Scheduler in Warrington employer: Go Traffic Management Limited
As an Electrical Project Manager at National Grid in Lincoln, you will join a dynamic team that prioritises safety, quality, and employee development. We offer a competitive salary and comprehensive benefits package, fostering a work culture that values diversity and encourages growth through training and leadership opportunities. Our commitment to excellence ensures that you will find meaningful and rewarding employment while contributing to impactful projects in the energy sector.
Contact Details:
Go Traffic Management Limited Recruitment Team
