At a Glance
- Tasks: Support the Operations team by coordinating work and managing databases.
- Company: Join a diverse and inclusive company that values teamwork.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic setting.
- Why this job: Make a difference by ensuring excellent customer service and operational efficiency.
- Qualifications: Experience in administration and strong IT skills are essential.
The predicted salary is between 22170 - 25397 £ per year.
Utilities Administrator
Department: United Utilities
Employment Type: Full Time
Location: Worsley
Reporting To: Joe Wood
Compensation: £28,000 / year
Description
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systemss...
Key Responsibilities
- Provide a front-line telephone service to both internal and external customers
- Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure the collation, co-ordination and distribution of the operational job pack
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures
Skills, Knowledge & Expertise
- Previous experience in an administrative role
- Proficient IT skills in Microsoft Office
- Ability to prioritise workload and work to tight deadlines
- Exceptional attention to detail
Job Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy
Utilities Administrator employer: Go Traffic Management Limited
As an Electrical Project Manager at National Grid in Lincoln, you will join a dynamic team that prioritises safety, quality, and employee development. We offer a competitive salary and comprehensive benefits package, fostering a work culture that values diversity and encourages growth through training and leadership opportunities. Our commitment to excellence ensures that you will find meaningful and rewarding employment while contributing to impactful projects in the energy sector.
Contact Details:
Go Traffic Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at United Utilities on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to administrative roles. We can role-play with a friend or use online resources to boost our confidence.
✨Tip Number 3
Show off your IT skills! Be ready to discuss how you've used Microsoft Office in past roles. We want to highlight our proficiency and how it can benefit the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to match the job description perfectly.
We think you need these skills to ace Utilities Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Utilities Administrator role. Highlight your previous administrative experience and any relevant IT skills, especially with Microsoft Office. We want to see how your background fits with what we're looking for!
Show Off Your Attention to Detail:In your application, give examples that showcase your exceptional attention to detail. Whether it’s through past work or projects, we love to see how you ensure accuracy in your tasks. This is key for the role!
Communicate Clearly:Since this role involves liaising with various teams, make sure your written communication is clear and professional. Use straightforward language and structure your application well so we can easily see your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Utilities Administrator role. Familiarise yourself with the responsibilities listed in the job description, especially around customer service and database management. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your IT Skills
Since proficiency in Microsoft Office is key for this role, be prepared to discuss your experience with these tools. Bring examples of how you've used them in previous jobs, whether it's creating reports or managing databases. If you can, practice using relevant software beforehand to refresh your skills.
✨Demonstrate Your Customer Service Skills
As a Utilities Administrator, you'll need to provide excellent customer service. Think of specific examples from your past experiences where you successfully handled customer queries or resolved issues. Highlighting these situations will show that you can maintain high service levels, which is crucial for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
