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- Tasks: Support the Planning Manager and ensure timely booking of works.
- Company: Join a diverse team at Network Plus, an Equal Opportunity Employer.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Why this job: Make a real impact by providing excellent customer service and innovative solutions.
- Qualifications: Experience in administration or planning, strong communication, and IT skills.
- Other info: 12-month fixed term contract with opportunities for growth.
The predicted salary is between 25000 - 36000 £ per year.
As Traffic Management Administrator, you will provide support to the Planning Manager, as part of the Planning Team. You would be responsible for ensuring works are captured and booked through our management system in a timely manner. Liaise with internal and external clients and assist with commercial enquiries. This is a 12-month fixed term contract role. Hours at 07.00 – 17.00
Key Responsibilities
- Provide a front-line telephone service to both internal and external customers
- Ensure that all the client and operational requirements are met in a professional and efficient manner
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure the collation, co-ordination and distribution of the operational job packs
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
- Ensure that safety issues are reported in line with Company procedures
Experience and Qualifications
- Experience in an administrator / planning role
- Ability to prioritise workload, multi-task and work under tight time pressures
- Excellent communication and IT skills
- High attention to detail
- Logical mind
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Traffic Management Administrator employer: Go Traffic Management Limited
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Traffic Management Administrator
✨Tip Number 1
Get to know the company! Research their values and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Traffic Management Administrator, you'll be liaising with clients and colleagues. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare questions to ask during your interview. This shows you're engaged and helps you assess if the role is right for you. Think about what you want to know about the team and the work environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Traffic Management Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Traffic Management Administrator role. Highlight your experience in administration and planning, and don’t forget to showcase your excellent communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific examples of how you've successfully managed workloads and provided top-notch customer service in the past. We love a good story!
Show Off Your Attention to Detail: As a Traffic Management Administrator, attention to detail is key. In your application, make sure to demonstrate how you've maintained accuracy in previous roles. Whether it's through data entry or managing reports, we want to see that you’ve got this covered!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Traffic Management Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing client communications and ensuring timely input into management systems. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since this role involves liaising with both internal and external clients, be prepared to showcase your excellent communication skills. Think of examples from your past experiences where you successfully handled customer inquiries or resolved issues. This will highlight your ability to maintain high levels of customer satisfaction.
✨Demonstrate Your Problem-Solving Abilities
The company is looking for someone who can provide innovative solutions to problems. Prepare a couple of scenarios where you identified a problem and implemented a successful solution. This will show that you can think logically and contribute positively to the team.
✨Be Ready to Discuss Time Management
Given the fast-paced nature of the role, it's crucial to demonstrate your ability to prioritise tasks and work under pressure. Have specific examples ready that illustrate how you've managed multiple responsibilities effectively in the past. This will reassure them that you can handle the demands of the position.
