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- Tasks: Drive performance improvements by analysing data and supporting operational teams.
- Company: Join a forward-thinking company committed to diversity and innovation.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Why this job: Make a real impact by enhancing business efficiency and customer performance.
- Qualifications: Experience in data analysis, SAP PM, and visualisation tools like Tableau.
- Other info: Flexible role with opportunities for growth and collaboration across departments.
The predicted salary is between 32000 - 48000 £ per year.
As a Performance Manager, you will work with the contract helping to ensure that we are running at our operational optimum. Working with the back office and operations team, you will extract and translate data from a variety of sources; enabling and supporting the team to make informed decisions to guide business improvement and efficiency. This role will enable data driven decisions, supporting us to reach our performance obligations on the contract.
Key Responsibilities
- Extract and translate data to identify areas of improvements and concerns in our operational contracts; supporting the provision of appropriate strategies of business improvement.
- Identify trends within our performance and lead small projects to tackle and resolve issues.
- Work side by side with our planning manager to ensure our back office team are planning work as efficiently as possible for the operational teams to enable increased productivity.
- Build a close relationship with the client to help drive forward their targets and improve customer performance.
- Be flexible due to adhoc requests which come in daily from different departments.
- Help improve data accuracy from a commercial perspective to reduce our level of WIP on the contract.
- Undertake research and collect data to better analyse outcomes.
- Regularly monitor business performance; interpreting this data into visually engaging management reports.
- Attend weekly performance meetings, supporting the Operations team with the communication and visualisation of performance data.
- Develop and promote good data governance and analytical rigour; presenting conclusions to a range of stakeholders.
- Produce and present statistical information clearly and concisely against a range of Key Performance Indicators.
- Conduct quality audits of ongoing and completed works across the contract; liaising with local data owners for general performance and feedback.
- Ensure the accurate submission of complete performance reports.
- Produce Process maps to identify business improvement opportunities.
Experience and Qualifications
- Technical understanding of data development, transformation and modelling.
- Proven experience in developing data capture solutions.
- Detailed working knowledge of SAP PM data.
- Proven experience of using visualisation tools, such as Tableau.
- Excellent communication skills, with the skill of conveying complex data visually and concisely to a range of stakeholders.
We offer a competitive salary based on experience along with a full benefits package.
Performance Manager employer: Go Traffic Management Limited
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at United Utilities on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to performance management and data analysis. We recommend using the STAR method to structure your answers – it helps you showcase your skills effectively!
✨Tip Number 3
Show off your data skills! Bring examples of how you've used data to drive improvements in past roles. Visual aids can help make your points clearer and more impactful during discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Performance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Performance Manager role. Highlight your experience with data analysis and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it concise but impactful, and don’t forget to mention your understanding of data governance.
Showcase Your Communication Skills: As a Performance Manager, you'll need to convey complex data clearly. In your application, demonstrate your ability to communicate effectively. Use examples where you've presented data or reports to stakeholders.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Data Inside Out
As a Performance Manager, you'll be dealing with data constantly. Make sure you understand the key metrics and trends relevant to the role. Brush up on your knowledge of SAP PM data and visualisation tools like Tableau, so you can confidently discuss how you've used them in past experiences.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've identified areas for improvement and implemented strategies that led to better performance. Think about small projects you've led and how they made a difference. This will demonstrate your proactive approach and ability to drive business improvement.
✨Build Rapport with Stakeholders
Since this role involves working closely with clients and various departments, think about how you can showcase your communication skills. Prepare examples of how you've successfully collaborated with different teams or clients in the past, and how you’ve presented complex data in an engaging way.
✨Prepare for Adhoc Requests
Flexibility is key in this role, so be ready to discuss how you've handled unexpected requests in previous positions. Share stories that highlight your adaptability and how you prioritised tasks to meet tight deadlines while maintaining quality in your work.