At a Glance
- Tasks: Coordinate street works and manage permits to ensure smooth operations.
- Company: Join a leading utilities company focused on customer satisfaction and teamwork.
- Benefits: Competitive salary, full benefits package, and a diverse workplace.
- Other info: Opportunities for career growth and a supportive work environment.
- Why this job: Make a real impact in the community while developing your organisational skills.
- Qualifications: Experience in utilities and strong communication skills are essential.
The predicted salary is between 26437 - 31148 £ per year.
You will be based at the Head Office in Worsley but will occasionally be required to work at our Lingley Mere office in Warrington. Working as part of the noticing team and side by side with the programme team on the New Connections contract. Satisfaction of customers is measured through a new regulatory measure called D-MeX. You will work closely with the United Utilities programming team alongside the Network Plus Operational team to influence a dramatic improvement in the D-MeX measure and demonstrate leadership skills to genuinely care about the ratings customers give of Network Plus’s Connections services.
Key Responsibilities
- Submitting and obtaining the required permitting details to ensure we hit the customer and client programmed W.O.D.
- Understanding and navigating the Street Manager and Aurora management systems.
- Liaising with the contract area Managers and Supervisors to ensure permits are correct and everyone understands the durations.
- Managing and updating the system, tracking progress, maintaining timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Requesting TTROs, coordinating with other 3rd parties such as parking suspensions, bus stop suspensions, road closures, etc and associated permits in real time.
- Raising purchase orders through the Network Plus procurement team to pay for 3rd party invoices for TTROs.
- Attending the daily and weekly programming calls and managing progress to ensure the teams are working to the correct permitting conditions.
- Liaising with local authorities and client representatives.
- Transmitting notice/permit requests in a timely manner, opening and closing street work notices/permits and submitting final registrations as required.
- Identifying street works issues, applying early intervention and escalating street works compliance issues where appropriate.
- Analyzing and responding to Section 74 charges and fixed penalty offences.
- Running and circulating daily jeopardy reports as required.
- Monitoring and chasing any outstanding issues.
Skills, Knowledge & Expertise
- Experience working within the Utilities sector.
- Street Manager and Aurora management experience with sound knowledge and understanding of statutory requirements.
- IT and system literacy.
- Strong written and verbal communication skills.
- Ability to work in an organised manner to meet important deadlines.
- In‑depth understanding of the operational activity.
- Exceptional organisational skills.
- Good working knowledge of Microsoft Office systems.
- Strong planning and organisational skills.
- Ability to communicate effectively under pressure.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Notice Co-ordinator employer: Go Traffic Management Limited
United Utilities is an exceptional employer, offering a supportive work culture that prioritises employee satisfaction and growth. Based in Worsley, employees benefit from a competitive salary and a comprehensive benefits package, alongside opportunities to collaborate with diverse teams and contribute to meaningful projects that enhance customer experiences. The company values diversity and inclusivity, making it a welcoming environment for all, including ex-Armed Forces personnel.
Contact Details:
Go Traffic Management Limited Recruitment Team
