Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver important letters to local communities and ensure a positive customer experience.
- Company: Join United Utilities, a company committed to community engagement and customer satisfaction.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Flexible hours available; perfect for students or those seeking part-time work.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Full UK driving licence and good communication skills required.
The predicted salary is between 26500 - 26500 £ per year.
We’re looking for full time and part time reliable, friendly and conscientious individuals to support our water mains replacement programme by hand‑delivering important notification letters to households and businesses ahead of work starting in their community. The work areas will be in Cheshire, Greater Manchester, Merseyside and Lancashire. This is a customer facing role and an important step in providing our customers with a continued positive customer experience.
Key Responsibilities- Ensure letters are delivered securely and to the correct properties
- Engage politely and professionally within local communities
- Report access issues or concerns back to the central team
- Drive and use a company van safely and responsibly
- Understanding of GDPR and data protection requirements, with the ability to handle sensitive information appropriately.
- Full UK driving licence
- Confident using a smart phone for routes and reporting via an app
- Comfortable working independently
- Reliable, punctual and trustworthy
- Able to communicate clearly and politely with members of the public
- Previous delivery, postal, courier or field‑based work
- Customer service or public facing experience
We offer a competitive salary based on experience along with a full benefits package.
Customer Communications Assistant in Manchester employer: Go Traffic Management Limited
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Communications Assistant in Manchester
✨Tip Number 1
Get to know the company! Research United Utilities and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit.
✨Tip Number 2
Practice your communication skills! Since this role is all about engaging with the public, make sure you can confidently chat with anyone. Role-play with friends or family to get comfortable.
✨Tip Number 3
Be ready to demonstrate your reliability. Think of examples from past experiences where you've shown punctuality and trustworthiness. Employers love to hear real stories that back up your claims!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen on joining the team at United Utilities.
We think you need these skills to ace Customer Communications Assistant in Manchester
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and conscientious side. Remember, this role is all about engaging with the community.
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience, especially if you've worked in customer service or delivery roles before. We love seeing how your background fits with what we’re looking for!
Show Your Understanding of GDPR: Since handling sensitive information is key in this role, it’s a good idea to mention your understanding of GDPR and data protection in your application. It shows us that you take privacy seriously and are ready for the responsibilities that come with the job.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you can easily keep track of your application status!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Role
Make sure you understand the key responsibilities of a Customer Communications Assistant. Familiarise yourself with the importance of delivering letters securely and engaging with the community. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on GDPR
Since handling sensitive information is part of the job, it’s crucial to have a good grasp of GDPR and data protection requirements. Be prepared to discuss how you would handle sensitive information appropriately during the interview.
✨Show Off Your People Skills
This role is all about customer interaction, so be ready to demonstrate your communication skills. Think of examples from past experiences where you’ve engaged politely and professionally with the public. This will highlight your suitability for the role.
✨Be Ready to Talk Logistics
As you'll be using a company van and smartphone for routes, be prepared to discuss your experience with driving and using technology. Mention any relevant past roles where you had to navigate or report back using an app, as this shows you can handle the practical aspects of the job.