IT Service Desk Analyst β€” Fast, Proactive Support

IT Service Desk Analyst β€” Fast, Proactive Support

Full-Time 25000 - 35000 Β£ / year (est.) No working from home possible
Go Traffic Management Limited

At a Glance

  • Tasks: Provide fast, proactive IT support and resolve tech issues across devices.
  • Company: Network Plus, a dynamic company focused on excellent customer service.
  • Benefits: Competitive pay, flexible hours, and opportunities for skill development.
  • Other info: Great chance to grow your career while helping others with tech challenges.
  • Why this job: Join a team where your tech skills make a real difference every day.
  • Qualifications: Experience in IT support and strong communication skills required.

The predicted salary is between 25000 - 35000 Β£ per year.

Network Plus in Worsley is seeking an IT Service Desk Analyst to provide technical support across the business and ensure tickets are raised and organised by priority with excellent IT customer service communications.

You will resolve issues with PCs, printers, tablets, mobile devices, and in-house software, build desktop and mobile hardware, and work to departmental SLAs while mentoring new starters and contributing to knowledge base articles.

IT Service Desk Analyst β€” Fast, Proactive Support employer: Go Traffic Management Limited

As an Electrical Project Manager at National Grid in Lincoln, you will join a dynamic team that prioritises safety, quality, and employee development. We offer a competitive salary and comprehensive benefits package, fostering a work culture that values diversity and encourages growth through training and leadership opportunities. Our commitment to excellence ensures that you will find meaningful and rewarding employment while contributing to impactful projects in the energy sector.

Go Traffic Management Limited

Contact Details:

Go Traffic Management Limited Recruitment Team

We think you need these skills to ace IT Service Desk Analyst β€” Fast, Proactive Support

Technical Support
IT Customer Service
Ticket Management
PC Troubleshooting
Printer Troubleshooting
Mobile Device Support
In-house Software Support