At a Glance
- Tasks: Lead strategic operations for Streetworks, ensuring compliance and driving performance improvements.
- Company: Join a leading utilities company committed to operational excellence and innovation.
- Benefits: Competitive salary, comprehensive benefits package, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for professional growth.
- Why this job: Shape the future of Streetworks while making a real impact in the community.
- Qualifications: Proven leadership experience in Streetworks or related fields with strong compliance knowledge.
The predicted salary is between 65000 - 70000 £ per year.
As Head of Streetworks (Operational), you will provide strategic leadership across the United Utilities contract, driving operational excellence, compliance, and commercial performance across multiple contracts. You will lead the development and delivery of best-in-class Streetworks performance, ensuring compliance with legislation, quality standards, and client requirements, whilst identifying opportunities to reduce cost of failure and improve overall business performance. This role will play a critical part in shaping Streetworks strategy across the wider business, working collaboratively with operational, commercial, compliance, and client teams to drive continuous improvement and embed a culture of accountability and operational efficiency.
Key Responsibilities
- Lead on Operational Streetworks across the United Utilities account
- Develop and implement Streetworks strategies focused on compliance, operational efficiency, and reduction of cost of failure
- Provide coaching and direction to Operational Managers, Site Managers, operational teams and support teams, ensuring high performance and consistent standards across the business
- Ensure full compliance on-site with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), permit schemes, and local authority requirements
- Drive improvements in permit condition adherence, reinstatement quality, SLG compliance and defect reduction
- Create and deliver an action plan to manage outstanding defects and a glide path to compliance
- Create an onboarding process for new starters and contractors
- Analyse Streetworks trends, financial exposure, and operational data to identify risks and opportunities for improvement
- Support investigations into Streetworks failures, fines, and penalties, implementing corrective actions to minimise repeat occurrences
- Implement an auditing process for live and completed works
- Drive improvements in the Streetworks UK Protocol performance
- Work closely with operational delivery teams to improve planning, coordination, and right-first-time performance
- Build and maintain strong relationships with clients, local authorities, and internal stakeholders
- Ensure contractual KPIs and service level agreements are consistently achieved or exceeded
- Support business growth by contributing to mobilisation activities, tenders, and operational improvement initiatives
- Promote a culture of continuous improvement, compliance, safety, and accountability throughout the business
- Identify innovation opportunities to improve the reinstatement and SLG process
Experience and Qualifications
- Significant leadership experience within Streetworks, Highways, Utilities, or Infrastructure environments
- Extensive knowledge of NRSWA, TMA, permit schemes, and Street Manager
- Strong commercial awareness with experience managing financial performance and reducing operational cost of failure
- Experience influencing senior stakeholders, clients, and local authorities
- Excellent analytical, organisational, and communication skills
- Ability to drive change, challenge existing processes, and implement operational improvements
- Strong understanding of compliance, performance reporting, and contractual governance
We offer a competitive salary based on experience along with a full benefits package.
Equal Opportunity Employer Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Head of Streetworks - Operations employer: Go Traffic Management Limited
At United Utilities, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in Worsley. As the Head of Streetworks, you will benefit from a competitive salary and a comprehensive benefits package, while also having the opportunity to lead strategic initiatives that drive operational excellence and compliance. We are committed to employee growth, providing ample opportunities for professional development and a supportive environment that values diversity and accountability.
Contact Details:
Go Traffic Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Streetworks - Operations
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people know you’re on the hunt for a Head of Streetworks role, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their Streetworks strategies and think about how your experience aligns with their goals. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've driven operational excellence and compliance in previous roles. Highlighting your ability to lead teams and improve performance will make you a strong candidate for the Head of Streetworks position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board!
We think you need these skills to ace Head of Streetworks - Operations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Streetworks role. Highlight your leadership experience and knowledge of NRSWA and TMA, as these are key for us. Use specific examples that showcase your operational excellence and compliance skills.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about Streetworks and how your experience aligns with our goals. Be sure to mention any innovative ideas you have for improving operational efficiency.
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved! Use metrics and data to demonstrate how you've driven improvements in past roles. This will help us see the impact you can make at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Streetworks Inside Out
Make sure you brush up on your knowledge of the New Roads and Street Works Act (NRSWA) and the Traffic Management Act (TMA). Understanding these regulations will not only show your expertise but also demonstrate your commitment to compliance and operational excellence.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about specific situations where you provided coaching or direction to operational managers and how that improved performance. This will highlight your ability to drive change and foster a culture of accountability.
✨Be Ready to Discuss Financial Performance
Since this role involves managing financial performance, be prepared to discuss how you've previously reduced operational costs or improved financial outcomes. Bring data or case studies to back up your claims, as this will showcase your commercial awareness and analytical skills.
✨Build Relationships with Stakeholders
Think about how you've built strong relationships with clients, local authorities, and internal teams in the past. Be ready to share strategies you've used to maintain these relationships and how they contributed to successful project outcomes. This will demonstrate your collaborative approach and ability to influence senior stakeholders.
