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- Tasks: Support the Operations team by coordinating communication and managing databases.
- Company: Join a diverse and inclusive company that values every individual.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Be the backbone of operations and ensure customer satisfaction every day.
- Qualifications: Previous admin experience and strong IT skills are essential.
The predicted salary is between 26436 - 26436 £ per year.
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
- Provide a front‑line telephone service to both internal and external customers.
- Liaise with Supervisors and sub‑contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
- Ensure the collation, coordination and distribution of the operational job pack.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
Skills, Knowledge & Expertise
- Previous experience in an administrative role.
- Proficient IT skills in Microsoft Office.
- Ability to prioritise workload and work to tight deadlines.
- Exceptional attention to detail.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
Utilities Administrator in England employer: Go Traffic Management Limited
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Administrator in England
✨Tip Number 1
Get to know the company! Research Thames and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative roles. Think about how your skills align with the responsibilities listed in the job description, and be ready to share examples.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Utilities Administrator in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Utilities Administrator role. Highlight your previous administrative experience and any relevant IT skills, especially with Microsoft Office. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your attention to detail and ability to prioritise workloads, as these are key for this role. Let us know what makes you excited about working with us!
Show Off Your Customer Service Skills: Since this role involves liaising with both internal and external customers, make sure to showcase your customer service experience. Share examples of how you've provided excellent service in the past, as we value customer satisfaction highly at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy to do!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Utilities Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent customer service, prepare examples from your past experiences where you've successfully handled customer queries or issues. Highlight your ability to communicate effectively and maintain professionalism, as these are crucial for the job.
✨Demonstrate Your IT Proficiency
As the job requires proficient IT skills, be ready to discuss your experience with Microsoft Office and any other relevant software. You might even want to mention specific tasks you've accomplished using these tools, which can illustrate your capability to manage the business and client database systems effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you determine if the company is the right fit for you.