Customer Care & Experience Lead

Customer Care & Experience Lead

Full-Time Remote
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Go Traffic Management Limited is recruiting a Customer Liaison Officer for a permanent on-site role in Lutterworth. You will oversee CARE activities across pre, during and post project stages to drive customer satisfaction and feedback, ensuring high standards of service on every project.

You will support operational ownership in resolving customer enquiries and complaints within D+1 working days and deliver walk-off post-completion activities coordinated by the Customer Manager.

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Customer Care & Experience Lead employer: Go Traffic Management Limited

Network Plus is an excellent employer, offering a dynamic work environment in Worsley where collaboration and innovation thrive. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to meaningful payroll operations for a diverse workforce. With a strong focus on compliance and process improvement, the company fosters a culture of teamwork and support, making it an attractive place for those seeking rewarding employment in finance.

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Contact Details:

Go Traffic Management Limited Recruitment Team