At a Glance
- Tasks: Manage cash collection and resolve client queries to maximise profits.
- Company: Join a diverse and inclusive team at Network Plus.
- Benefits: Competitive salary, full benefits package, and career growth opportunities.
- Why this job: Make a real impact by improving the debt collection process.
- Qualifications: Experience in relevant sectors and proficiency in Excel required.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 28000 - 32000 Β£ per year.
As a Credit Controller, you will mitigate risks and maximise profits by ensuring credit issued by the business is paid in full and on time. You will look for ways to make the debt collecting process more accessible, more punctual and beneficial for all parties.
Key Responsibilities
- Manage cash collection and deal with customer/client queries to maximise cash return.
- Resolve client invoice queries through root cause analysis.
- Produce invoices & weekly Statement of Accounts to all clients/customers.
- Manage aged debt and resolution with client/customer and internal stakeholders.
- Manage weekly reporting of cash received and allocate accordingly.
- Produce weekly aged debt summaries to the Credit Control Team Leader.
- Participate in the weekly debt conference call.
- Complete monthly credit checks to ensure we are not trading at risk and assist in the customer onboarding process.
Experience and Qualifications
- Experience in utilities/traffic management/construction sectors preferable.
- Experience with Sage & Microsoft Dynamics365.
- Proficient in the use of Excel ideally, formulas, V-Look ups and Pivot Tables.
- CICM/AAT qualified or working towards this or a similar qualification preferable.
- A team player with excellent communication skills and a proactive common-sense approach.
- Very customer focused and able to engage with both internal and external clients.
- Self-managed, able to use their own initiative and work as an individual or as part of a team.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Credit Controller employer: Go Traffic Management Limited
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Credit Controller
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those in utilities or construction. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
β¨Tip Number 2
Prepare for interviews by brushing up on your Excel skills. Since you'll be dealing with invoices and cash collection, being able to showcase your proficiency with formulas and pivot tables can really impress potential employers.
β¨Tip Number 3
Donβt just apply anywhere; focus on companies that align with your values. Check out our website for roles that suit your skills and interests. Tailor your approach to show how you can help them maximise profits and mitigate risks.
β¨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Credit Controller
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in cash collection and any relevant qualifications like CICM or AAT. We want to see how your skills match what we're looking for!
Showcase Your Skills: Donβt forget to showcase your Excel skills! Mention your experience with formulas, V-Lookups, and Pivot Tables. This will help us see that youβre ready to tackle the financial tasks we need you to handle.
Be Clear and Concise: When writing your cover letter, keep it clear and concise. Explain why you're a great fit for the role and how you can help us improve our debt collection process. We love straightforward communication!
Apply Through Our Website: Finally, make sure to apply through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates. We canβt wait to hear from you!
How to prepare for a job interview at Go Traffic Management Limited
β¨Know Your Numbers
As a Credit Controller, you'll be dealing with cash collection and aged debt management. Brush up on your financial figures and be ready to discuss how you've successfully managed debts in the past. Use specific examples to showcase your skills with tools like Excel, especially if you can mention V-Lookups or Pivot Tables.
β¨Understand the Business
Familiarise yourself with the companyβs industry, especially if they operate in utilities, traffic management, or construction. Knowing the challenges they face will help you demonstrate how you can contribute to mitigating risks and maximising profits through effective credit control.
β¨Prepare for Client Queries
Since resolving client invoice queries is a key responsibility, think about common issues that arise and how you would handle them. Prepare some scenarios where you successfully resolved disputes or improved the debt collection process, showing your proactive approach and excellent communication skills.
β¨Show Your Team Spirit
Being a team player is crucial in this role. Be ready to discuss how you've collaborated with others in previous positions, particularly in managing cash collections or participating in conference calls. Highlight your ability to engage with both internal and external clients, showcasing your customer-focused mindset.