Traffic Management Planner in Clydach

Under the Account Manager, focus on the day-to-day operation of the Traffic management schemes booked in from DCWW. Fully utilising the software available and monitoring Operations boards and e-mail accounts. This role will work closely with the other GTM depots and subcontractors to ensure excellent service on the contract.

Key Responsibilities

• Ensure all activities have been logged and recorded on our management software – Total Mobile and Operations boards.
• Key operational stages across the Central hub, including:

• Work order creation; ensuring process is followed and any IT issues raised and followed through until rectified.
• Plan and mobilise stage; ensuring accurate date is captured and uploaded to ops boards.
• Clear and control administration of designated mailboxes.
• Change management; capture and changes to works order requests.
• Ensure all necessary information has been submitted with the job request.
• Assisting commercial for any client credit information.

Skills, Knowledge and Expertise

• Ownership – Must take ownership for all tasks required for the role.
• Excellent Verbal and Written Communication – ability to clearly communicate with external stakeholders and internal colleagues to articulate/convey information accurately and efficiently.
• Adaptability and Interpersonal Skills – ability to build rapport and communicate effectively with diverse audiences.
• Self-organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time.
• Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress.
• Document presentation – job holder should be able to demonstrate the ability to complete forms using good English and in the corporate format.
• Use of work tools – job holder should demonstrate competence using all work tools, e.g. Windows/Excel, Computers and Photocopiers etc. They should also demonstrate a good telephone manner, taking messages and referring callers when appropriate.
• Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves.

Key Desirables

• Experience in a similar role would be highly beneficial.
• Ability to work on own initiative.
• Organised team player who can work under pressure by using their own initiative to meet day to day demands of the position.
• I.T literate and excellent administrational skills.

Benefits

We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.