At a Glance
- Tasks: Lead and manage Civils operations, ensuring safety and quality in all projects.
- Company: Join a forward-thinking team at Severn Trent Water, committed to excellence.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Diverse and inclusive workplace, welcoming applications from all backgrounds.
- Why this job: Make a real difference in the community while developing your leadership skills.
- Qualifications: Experience in utilities, strong management skills, and relevant qualifications.
The predicted salary is between 40000 - 50000 € per year.
As our Civils Operations Manager, you will be responsible for the resources associated with delivering our Civils & Frame and Cover teams. You will have overall responsibility to plan, manage and supervise operational teams and supply chain partners, as they carry out schemes and provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client. Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the client to influence the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of our service. You will be expected to communicate with customers who are impacted by our work, as and when required. You will work with the scheduling, delivery and commercial teams, to ensure our programme of work is delivered safely, to the right quality, in the most efficient way possible.
Key Responsibilities
- Ensure all work within the contract under your control is carried out in full compliance with health, safety, welfare and environmental regulations.
- Ensure compliance with the client’s technical standards and specifications as well as the Network Plus standards of service and quality systems.
- Ensure that the health and safety competence of any sub-contractors, employed and direct labour are assessed prior to commencing work.
- Assess the risk associated with our operations and ensure that the correct site‑specific method statements and risk assessments are completed and in place for all types of work on the contract.
- Oversee all resources – labour, materials and plant – ensuring that adequate resource levels are maintained to meet the client’s needs.
- Manage the operational resources deployed on this contract, including sub‑contractors, and motivate where appropriate.
- Demand safety and competence, including training requirements, pushing for improvement across all teams.
- Proactively manage behaviours to influence improved ratings from customers; understanding any low performance ratings and sharing best practice with everyone.
Skills, Knowledge & Expertise
- Experience of working in Utilities.
- Relevant qualifications and authorisations.
- Supervisor Street works qualification.
- Deep Excavation knowledge and experience.
- Health & Safety qualification an advantage.
- Excellent management skills.
- Financial and commercial awareness.
- Proficient IT skills, including Microsoft Excel and Word.
- Full UK Driving Licence.
Job Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces‑friendly. We welcome applications from ex‑Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Civils Operations Manager employer: Go Traffic Management Limited
At Severn Trent Water, we pride ourselves on being an exceptional employer, offering a supportive work culture that values safety, diversity, and employee growth. As a Civils Operations Manager at our Raynesway Depot in Derby, you will benefit from a competitive salary and a comprehensive benefits package, while also having the opportunity to lead impactful projects that enhance customer satisfaction and community well-being. We are committed to your professional development and provide a collaborative environment where your contributions are recognised and valued.
Contact Detail:
Go Traffic Management Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Civils Operations Manager
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to professionals on LinkedIn. You never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews like it’s a big game day. Research the company, understand their values, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your leadership skills and operational expertise.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer’s mind, which is always a plus when they’re making decisions.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Civils Operations Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Civils Operations Manager role. Highlight your experience in utilities and any relevant qualifications that match the job description. We want to see how your skills align with what we're looking for!
Showcase Leadership Skills:Since this role involves managing teams and influencing customer satisfaction, be sure to showcase your leadership experience. Share examples of how you've motivated teams or improved customer ratings in past roles. We love to see that kind of initiative!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your experience and skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised. We can’t wait to hear from you!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, as well as the specific technical standards mentioned in the job description. Being able to discuss these confidently will show that you're serious about the role and understand the importance of compliance.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams or projects in the past. Highlight your ability to motivate others and improve performance ratings, especially in customer service contexts. This will demonstrate that you can lead effectively in a challenging environment.
✨Understand the Client's Needs
Familiarise yourself with the C-MeX measure and think about how you can influence customer satisfaction positively. Be ready to discuss strategies you've used in the past to enhance client relationships and ensure their expectations are met.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations related to resource management, safety compliance, or customer interactions. Prepare by thinking through potential challenges you might face in this role and how you would address them effectively.
