At a Glance
- Tasks: Support the Operations team by coordinating communication and managing databases.
- Company: Join a diverse and inclusive company that values every individual.
- Benefits: Competitive salary, full benefits package, and a supportive work environment.
- Other info: Embrace a dynamic role with opportunities for growth and development.
- Why this job: Make a real difference by ensuring excellent customer service and operational efficiency.
- Qualifications: Previous admin experience and strong IT skills are essential.
The predicted salary is between 26500 - 28000 £ per year.
As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.
Key Responsibilities
- Provide a front-line telephone service to both internal and external customers.
- Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner.
- Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated.
- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time.
- Ensure the collation, co-ordination and distribution of the operational job pack.
- Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved.
- Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- Ensure that safety issues are reported in line with Company procedures.
Experience and Qualifications
- Previous experience in an administrative role.
- Proficient IT skills in Microsoft Office.
- Ability to prioritise workload and work to tight deadlines.
- Exceptional attention to detail.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
Utilities Administrator in Chippenham employer: Go Traffic Management Limited
At SSE, we pride ourselves on being an excellent employer, offering a supportive work culture that values collaboration and innovation. Located in Chippenham, our Utilities Administrator role provides not only competitive compensation but also a comprehensive benefits package, fostering employee growth through continuous training and development opportunities. Join us to be part of a diverse team that is committed to delivering exceptional customer service while embracing change and ensuring safety in all operations.
Contact Details:
Go Traffic Management Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Utilities Administrator in Chippenham
✨Tip Number 1
Get to know the company! Research SSE and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. As a Utilities Administrator, you'll be liaising with various teams and customers. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider knowledge about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Utilities Administrator in Chippenham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Utilities Administrator role. Highlight your administrative experience and any relevant IT skills, especially with Microsoft Office. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service skills and how you can contribute to maintaining high standards in communication and efficiency.
Showcase Attention to Detail:In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Go Traffic Management Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Utilities Administrator role. Familiarise yourself with the key responsibilities listed in the job description, such as providing excellent customer service and managing databases. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since this role involves liaising with both internal and external customers, be prepared to discuss your communication style. Think of examples where you've successfully handled customer queries or collaborated with teams. Practising clear and concise responses will also help you shine during the interview.
✨Highlight Your IT Proficiency
The job requires proficient IT skills, especially in Microsoft Office. Be ready to talk about your experience with these tools and how you've used them in previous roles. If you have any specific examples of how your IT skills improved efficiency or accuracy, share those too!
✨Demonstrate Problem-Solving Abilities
The company values innovative solutions, so think of instances where you've tackled challenges in your previous jobs. Prepare to discuss how you approached these problems and what the outcomes were. This will show that you can contribute positively to the team and embrace change.
