Ecommerce Sales Manager in Dinnington

Go Superfoods is part of Solent, a pioneering FMCG group on a mission to inspire, manufacture and deliver products that help people feel better in a sustainable way. Our focus is on sourcing and supplying high-quality superfood ingredients, blends and brands to nourish healthier lifestyles around the world. Backed by Solent's global scale and entrepreneurial spirit, we thrive on innovation across our Nutrition & Wellness division while staying true to what matters: natural, sustainable, feel-good nutrition.

GO Superfoods Ltd is a leading European superfoods business based on the outskirts of Sheffield. Established in 2008, we import a range of 80+ superfoods direct from growers around the world and sell them under our own brands, in bulk, direct to consumers via Retailers/Amazon and as private label. We are on a mission to make healthy eating easier, to make a meaningful social impact and to become the leading superfood business.

Location: Hybrid (1 day per week in Dinnington, South Yorkshire or Christchurch, Dorset, and as required)

Purpose of the role: Passionate about elevating brand performance on Amazon and driving premium growth within the health, wellness, and natural products category? Ready to advance your expertise within a fast-scaling, innovation-focused consumer brand portfolio? In this role, you'll take full ownership of marketplace and digital channel performance - applying data-driven sales analysis, catalogue and assortment optimisation, inventory and supply coordination, and sharp trading execution to fuel strong, sustainable growth.

As the eCommerce Sales Manager, you'll be responsible for day-to-day commercial performance across all digital platforms, with a particular focus on Amazon, ensuring products, pricing, promotions, and content are optimised to maximise revenue and improve margins. Working closely with the Head of Commerce, you'll play a critical role in scaling our Amazon UK & EU business and strengthening the digital presence of our brands, including Sevenhills Wholefoods, across key eCommerce channels such as Ocado and our branded websites.

Key Responsibilities:

• eCommerce Trading & Commercial Performance
  • Deliver weekly, monthly, and quarterly revenue and margin targets across all eCommerce channels.
  • Own trading execution: pricing updates, promotions, merchandising, and product availability.
  • Run weekly trading reviews with insights on performance drivers, risks, and opportunities.
  • Maintain and monitor core KPIs, flagging variances and recommending corrective actions.
  • Support budgeting and forecasting by providing accurate trading data and insight.
  • Execute commercial initiatives and projects defined by the Head of ECommerce.
  • Produce weekly and monthly dashboards covering sales, margin, advertising performance, and operational KPIs.
  • Analyse trading data to identify growth levers and provide actionable recommendations.
• Amazon Trading & Operations
  • Manage day-to-day Amazon operations including listings, content, inventory, advertising inputs, promotions, and compliance.
  • Ensure product detail pages are fully optimised for visibility, conversion, and brand consistency.
  • Track and report on Amazon performance metrics (traffic, conversion, ACOS, TACOS, Buy Box, inventory health).
  • Implement best practices and process improvements to drive operational efficiency.
  • Stay up to date on Amazon programme and policy changes, advising the Head of Commerce on risks and opportunities.
• Cross-Functional Collaboration
  • Coordinate with marketing to ensure alignment between trading priorities, advertising, and promotions.
  • Partner closely with supply chain to maintain optimal stock levels and resolve availability issues.
  • Support technical and regulatory compliance by ensuring listings and claims meet requirements.
  • Collaborate with customer service on D2C issues and customer experience improvements.
  • Maintain relationships with external partners, agencies, and platform account managers as needed.

Experience:

• Minimum 5 years' experience in eCommerce marketplace management (Amazon essential).
• Proven experience driving growth on products/brands through Amazon.
• Strong commercial and analytical skills with understanding of P&L drivers.
• Experience managing promotions, pricing, content optimisation, and trading calendars.
• Background working cross-functionally with supply chain, operations, marketing, and product teams.
• Experience in FMCG, food, health, wellness, or similar categories (preferred).

Personal Profile:

• Amazon expert, covering listings, pricing, promotions, FBA, content and reporting.
• Highly organised, with the ability to manage multiple priorities in a fast-paced environment.
• Bias for action with a proactive, problem-solving mindset.
• Customer-centric approach to decision-making.
• Data-driven decision making and proactive identification of new growth opportunities.

What we offer:

• Competitive salary with annual salary reviews.
• 25 days holiday per annum, increasing to 27 days after 3 years' service and 30 days after 5 years' service.
• Extensive benefits programme including buying additional holiday, medical cash plan, access to mental health support and many other benefits.
• Flexible hours and work from home available to all staff with an office presence ideally once a week.
• Great learning and development and progression opportunities.
• Yearly bonus structure (based on company targets).
• Enhanced Maternity and Paternity Leave.
• Generous Company Sick Pay.
• Pension Scheme Contribution.
• Solent social events run by our in-house Social Team.