At a Glance
- Tasks: Lead and inspire a team to deliver outstanding customer service and meet performance targets.
- Company: Join Next, a leading FTSE-100 retail company with over 35,000 employees across the UK and Ireland.
- Benefits: Enjoy 25% off products, exclusive discounts, and access to health services and life assurance.
- Why this job: Be part of a fast-paced environment where your leadership can make a real impact on team success.
- Qualifications: Passion for customers, strong communication skills, and ability to motivate a team are essential.
- Other info: Flexible working hours with opportunities for personal development from day one.
The predicted salary is between 10776 - 12000 £ per year.
15.50 hours per week, Fri 11:45 – 20:15, Sat 08:45 – 17:15, Thu 09:00 – 17:15. Rate of pay from £10,776 per annum.
To be a successful Sales Manager, you will lead and inspire your team to prioritise outstanding customer service and achieve performance targets. Every day will be varied, fast paced, challenging but ultimately rewarding. People are at the heart of what we do so your experience in leading, coaching and motivating a team will be crucial to your success. You can count on us to invest in your personal development from day one.
About the Role:
- Support the Store management team across all product areas, back of house and running the store when needed.
- Manage a team to deliver amazing service and accurate stock processes in an environment which is commercial, operationally efficient, safe and where targets are met.
- Create an atmosphere where supporting, motivating and inspiring your team to be at their best is at the core of everything you do.
- Demonstrate a hands-on approach for all commercial and operational activities by working alongside the team.
- Ensure communication is up-to-date and accurate at all times in order to meet business needs.
About You:
- You are passionate about our customers, our people and our products. This passion and energetic approach to work inspires and motivate others, creating a great working atmosphere and team spirit.
- You have exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers.
- A team player who works at their best in a results driven, fast paced and challenging environment. You have the ability to adapt to change quickly, bringing the rest of the team on board with the new objectives.
- A great communicator and can work naturally with people at all levels. You stay calm and approachable even under pressure – always realistic with your expectations of others.
- Able to demonstrate the ability to problem solve, make sound business decisions, confidently challenge processes and generate innovative ideas to take the business forward.
- Confident when dealing with people issues.
- An effective multi-tasker who can plan, organise and prioritise your workload.
In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship.
Once you have applied for the job, we will initially consider your skills and experience based on your application. If you match our criteria we will be in touch to arrange a Telephone or Video Interview to find out more about your job history and more about you as a person. The next stage would be an in-store assessment.
About Us:
You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy online from over 70 countries around the world! So we’ve gone global!
About Some of our Benefits:
- Fantastic rewards for doing a great job and achieving great results.
- 25% off a huge selection of Next, Lipsy and Victoria’s Secret products.
- 10% off most partner brands & up to 15% off Branded Beauty.
- Sharesave Scheme.
- 75% off a generous (optional) working wardrobe allowance to buy clothes to wear for work.
- Early VIP access to sale stock.
- Hot deals and exclusive offers from over 3,500 retailers through Perks at Work.
- Access to fantastic discounts at our Staff Shops.
- Access a 24/7 digital GP and other free health and wellbeing services.
- Life assurance.
- You can register for a discounted health plan for you and your family.
Our aim is to support all applicants during the application process and to provide reasonable adjustments when necessary and requested. If you would like to request support with your application due to any health condition, feel free to get in touch with us by sending an email to careers@next.co.uk and including ‘Workplace Adjustments’ in the subject line, or by calling us 0116 284 2612 and leave a voicemail. Please note, the job expiry date is estimated. If you are interested in this role, do not delay applying.
Location: Next SU15 Westquay, Southampton, SO15 1QD
Sales Manager – Next employer: Go! Southampton
Contact Detail:
Go! Southampton Recruiting Team
careers@next.co.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager – Next
✨Tip Number 1
Familiarise yourself with Next's values and customer service philosophy. Understanding what drives their success will help you align your approach during interviews and assessments.
✨Tip Number 2
Prepare examples of how you've successfully led and motivated a team in the past. Be ready to discuss specific situations where your leadership made a difference, as this is crucial for the Sales Manager role.
✨Tip Number 3
Showcase your commercial awareness by researching current trends in retail and fashion. Being able to discuss these insights can demonstrate your understanding of the market and how it impacts customer experience.
✨Tip Number 4
Practice your communication skills, especially in handling difficult situations. As a Sales Manager, you'll need to stay calm under pressure and effectively resolve issues, so being prepared for role-play scenarios can be beneficial.
We think you need these skills to ace Sales Manager – Next
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales management, team leadership, and customer service. Use specific examples that demonstrate your ability to inspire and motivate a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your understanding of the retail environment. Mention how your skills align with the role's requirements and how you can contribute to the team's success.
Showcase Your Communication Skills: Since effective communication is key for this role, ensure your application reflects your ability to communicate clearly and confidently. Use concise language and structure your application well to make it easy to read.
Prepare for the Interview: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've led teams, solved problems, and adapted to change in a fast-paced environment.
How to prepare for a job interview at Go! Southampton
✨Show Your Passion for Customer Service
As a Sales Manager, your enthusiasm for customer service is key. Be prepared to share examples of how you've previously inspired your team to prioritise outstanding service and create a fantastic shopping experience.
✨Demonstrate Leadership Skills
Highlight your experience in leading, coaching, and motivating teams. Discuss specific instances where you successfully managed a team to meet performance targets and fostered a supportive atmosphere.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of examples where you've made sound business decisions or challenged processes effectively, showcasing your innovative thinking.
✨Communicate Clearly and Confidently
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your approach to managing people and handling pressure.