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- Tasks: Assist in running the branch, maximising sales and coaching your team.
- Company: Join Hays Travel, the UK's largest independent travel agency.
- Benefits: Competitive salary, unlimited bonuses, discounts on holidays, and strong career development.
- Why this job: Work in a vibrant environment where your passion for travel can shine.
- Qualifications: 2 years' experience as a Travel Consultant with proven sales skills.
- Other info: Enjoy a supportive culture that values work-life balance and personal growth.
The predicted salary is between 28800 - 43200 £ per year.
If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?
Full-time or Temporary position
Competitive Salary & Unlimited Bonus Potential
At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.
Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values.
- Supportive
- Motivational
- Loyal
What makes a successful Assistant Manager?
- You’ve got a minimum of 2 years’ experience as a Travel Consultant with a proven sales record
- You’re a problem-solving leader with the ability and experience to coach, develop and motivate a team to maximise job satisfaction and performance.
- You have a customer focused approach to work towards and achieve individual and team sales targets
- You’re an enthusiastic and positive team player with a commitment to contribute to the growth of the business as well as the colleagues in your team
- You live and breathe travel & tourism and so you have exceptional product knowledge
- Your organisational and time-management skills help you always stay on top of your tasks.
If you do not have 2 years’ experience of working in a travel agency, then please check out our New to Travel opportunities which is a fantastic way to join Hays Travel, see: https://careers.haystravel.co.uk/new-to-travel or alternatively to find out about our Foreign Exchange positions please visit https://jobs.haystravel.co.uk/jobs/foreign-exchange?source=careers.haystravel.co.uk
So, what does an Assistant Manager at Hays Travel do in a day?
- Assistant Managers are integral to theeffective day-to-day running of our branches. You will assist the branch manager in maximising sales and ensuring the profitability of the branch.
- Career development is key – you will assist in supervising and coachingyour team.
- You will represent the branch in promotional events to increase the exposure; and use social media to promote offers, generate customer engagement and sales leads.
- You will lead your team by example and set standards by achieving your own sales targets and learning & development objectives.
- You, along with your branch manager, will ensure your team is motivated and effective so that the branch can benefit from the productivity
Why should you really work for Hays Travel?
There’s more to life than work, annual leave, and pensions. At Hays Travel we emphasise the value of having a work-life balance, we offer:
- A range of training programmes to help you progress personally and professionally
- Strong recognition and promotion opportunities
- Opportunities to travel on educational trips
- Discounts on booking your own holidays
- Uncapped earning potential
- Loyal service awards to celebrate important milestones
- Recommend a friend scheme
- Smile Rewards – A personalised Mastercard loaded with daily & monthly cash booking incentives
- A work environment that thrives on uplifting one another
As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 470 Branches throughout the UK and our Head Office based in Sunderland, is home to tour operator teams, finance, marketing, people/HR and IT, plus many more. We have been operating for over 40 years, and continue to grow each year.
Our values
Our SMILE values are embedded in to our Company and ensures our teams work strongly together. You and all of our colleagues will ensure that the Hays Travel values are demonstrated at all times.
Please note this post may close before the date specified.
Location: 17 Commercial Rd, Totton, Southampton SO40 3BX
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Assistant Manager – Hays Travel – Totton employer: Go! Southampton
Contact Detail:
Go! Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager – Hays Travel – Totton
✨Tip Number 1
Get to know the company inside out! Research Hays Travel, their SMILE values, and what makes them tick. This way, you can tailor your conversations during interviews to show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend travel industry events. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve demonstrated leadership, problem-solving, and customer service. This will help you shine during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Hays Travel family.
We think you need these skills to ace Assistant Manager – Hays Travel – Totton
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and what travel means to you. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of the travel industry.
Highlight Your Sales Achievements: Since we’re all about maximising sales, make sure to include any impressive sales records or achievements in your application. Use specific numbers or examples to demonstrate how you've contributed to your previous teams' success. This will help us see your potential impact at Hays Travel!
Emphasise Team Leadership Skills: As an Assistant Manager, you'll be leading a team, so it's crucial to showcase your leadership experience. Talk about times when you've coached or motivated others, and how you’ve helped your team achieve their goals. We love seeing candidates who can inspire and uplift their colleagues!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll find all the information you need there. Plus, it shows us that you’re proactive and serious about joining our amazing team at Hays Travel!
How to prepare for a job interview at Go! Southampton
✨Know Your Travel Stuff
Brush up on your travel knowledge! Make sure you can discuss popular destinations, current travel trends, and the services Hays Travel offers. This will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team or motivated colleagues in the past. Highlight your problem-solving abilities and how you've helped others achieve their sales targets. This is key for the Assistant Manager role!
✨Emphasise Customer Focus
Be ready to share stories that demonstrate your customer service skills. Discuss how you've gone above and beyond for clients and how you plan to maintain Hays Travel's high standards of customer satisfaction.
✨Align with SMILE Values
Familiarise yourself with Hays Travel's SMILE values: Supportive, Motivational, Loyal. Think of ways you've embodied these values in your previous roles and be prepared to discuss them during the interview.
