Director of Operations in Poole

Director of Operations in Poole

Poole Full-Time 43200 - 72000 £ / year (est.) No home office possible
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Go South Coast Ltd

At a Glance

  • Tasks: Lead and inspire teams to ensure safe and efficient bus operations.
  • Company: Join Go South Coast, an award-winning bus company focused on community service.
  • Benefits: Competitive salary, leadership opportunities, and a chance to make a real impact.
  • Why this job: Drive operational excellence in a fast-paced transport environment.
  • Qualifications: Proven leadership experience in transport operations and strong regulatory knowledge.
  • Other info: Be part of a growing team with a commitment to safety and performance.

The predicted salary is between 43200 - 72000 £ per year.

Are you a strategic leader with a passion for operational excellence? Do you thrive in a fast‑paced transport environment where safety, performance, and people matter most? Join us as our next Operations Director and help drive the continued success of a growing, customer‑focused bus and coach company.

About Go South Coast

Go South Coast is an award‑winning bus company and part of the wider Go‑Ahead Group. We deliver reliable, safe, and high‑quality bus services to the communities we serve across a wide operating area including Bournemouth, Poole, Southampton, Salisbury, Swindon and the Isle of Wight.

Due to an internal promotion, we’re now looking for an Operations Director to lead our operations and build on the excellent standard already delivered for our customers.

About the Role

  • As Operations Director, you will have responsibility for the day‑to‑day operational performance of our bus networks.
  • Reporting to the Managing Director, you will oversee depot operations, service delivery, compliance, and team leadership.
  • Lead and inspire operational teams across multiple depots.
  • Ensure safe, reliable, and punctual service delivery.
  • Drive performance against KPIs, budgets, and regulatory standards.
  • Champion a strong safety culture and compliance framework.
  • Lead on employee relations and negotiations.
  • Develop and implement operational strategy aligned with company goals.
  • Build strong relationships with local authorities and stakeholders.
  • Lead, coach, and develop the operational team.

About You

We are seeking a motivated and capable operational leader with significant experience in the bus, coach, or wider transport sector. You will bring:

  • Proven senior leadership experience in bus or transport operations.
  • Strong knowledge of regulatory and safety requirements.
  • Demonstrable success in improving performance and efficiency.
  • Financial acumen.
  • Exceptional people leadership and stakeholder management skills.
  • A strategic mindset with hands‑on operational capability.
  • A Transport Manager CPC (or equivalent) is highly desirable.

Apply now by submitting your CV and a covering letter outlining your experience and vision for operational excellence. Email: jana.cotterill-clark@gosouthcoast.co.uk Deadline: Friday 10th April 2026.

Director of Operations in Poole employer: Go South Coast Ltd

Go South Coast is an award-winning bus company that prioritises operational excellence and employee development in a dynamic transport environment. With a strong focus on safety, performance, and community service across the South Coast, we offer our employees a supportive work culture, opportunities for career advancement, and the chance to make a meaningful impact in the communities we serve. Join us to lead a dedicated team and drive our commitment to high-quality service delivery.
Go South Coast Ltd

Contact Detail:

Go South Coast Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations in Poole

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend relevant events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Go South Coast and understanding their operations. Tailor your answers to show how your experience aligns with their goals and values.

✨Tip Number 3

Showcase your leadership skills during interviews. Share specific examples of how you've driven performance and improved efficiency in past roles, especially in transport operations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows your genuine interest in joining the Go South Coast team.

We think you need these skills to ace Director of Operations in Poole

Strategic Leadership
Operational Excellence
Safety Management
Performance Management
KPI Monitoring
Budget Management
Regulatory Compliance
Employee Relations
Negotiation Skills
Operational Strategy Development
Stakeholder Management
Team Leadership
Transport Manager CPC
Financial Acumen
People Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in operational leadership and any achievements that align with the job description. We want to see how your background fits with our focus on safety, performance, and people.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your vision for operational excellence and how you plan to drive performance at Go South Coast. Be genuine and let us know why you're passionate about this role and our mission.

Showcase Your Leadership Skills: As a strategic leader, it's crucial to demonstrate your people management skills. Include examples of how you've led teams, improved performance, and built strong relationships with stakeholders. We love seeing real-life examples!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Don't miss out on this opportunity!

How to prepare for a job interview at Go South Coast Ltd

✨Know Your Operations Inside Out

Before the interview, dive deep into Go South Coast's operations. Familiarise yourself with their bus networks, safety protocols, and performance metrics. This will not only show your genuine interest but also allow you to discuss how your experience aligns with their operational goals.

✨Showcase Your Leadership Style

As a potential Operations Director, it's crucial to demonstrate your leadership approach. Prepare examples of how you've successfully led teams in the past, particularly in fast-paced environments. Highlight your ability to inspire and develop others while maintaining a strong focus on safety and compliance.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in previous roles, especially related to KPIs and regulatory standards. Be ready to explain how you tackled these issues and what the outcomes were.

✨Build Relationships with Stakeholders

Since the role involves liaising with local authorities and stakeholders, be prepared to discuss your experience in stakeholder management. Share specific instances where you've built strong relationships and how those connections have positively impacted operational success.

Director of Operations in Poole
Go South Coast Ltd
Location: Poole
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