Insurance Bookings Coordinator – (Automotive) in Liverpool

Details

• Monday – Friday
• 08:00 – 17:00
• £25,000
• Liverpool L3

Duties

• Entering our Retail Insurance Customers\’ Vehicle SMART repair bookings on our internal IT Computer System (Big Change). Full hands on training will provided.
• Liaising with our customers on the telephoneand our SMARTRepair Technicians on the telephone.
• Updating the system when repairs have been confirmed with our retail customers and synchronising with our technicians\’ online diaries.
• Dealing with incoming calls, email enquiries and Whats App messages all day.
• Making outgoing calls to customers and technicians to arrange appointments.

Experience

Microsoft Office experience essential, also attention to detail. Good geographical knowledge of the UK – particularly, North-West, Midlands, South-East, South Coast.